Logistics Coordinator

Key Responsibilities    End-to-End Parts Transaction Management
Take ownership of all end-to-end spare parts logistics and courier transactions
Ensure recovery of defective spare parts from the field
Maintain zero field pending parts beyond 10 days
AMC / ACER / Lenovo Operations
Ensure same-day dispatch of spare parts against available branch demand
Ensure no spare parts remain pending in the field for more than 10 days
Share daily status updates on field pending parts with branch engineers, Branch Manager, and reporting manager
Courier Process Management
Manage daily courier transactions for spare parts dispatch
Maintain accurate daily courier transaction and dispatch reports
Track courier parcels end-to-end until delivery confirmation
Validate monthly courier vendor invoices
Ensure courier vendors submit invoices on the VBM portal by the 7th of every month
Assist in identifying and coordinating with local courier vendors
Maintain proper system and manual records of all parcel transactions
Audit and Branch Operations
Conduct self-audits of branch stock and project stock spare parts
Share audit reports and findings with the reporting manager
Ensure effective spares management and inventory accuracy
Maintain branch hygiene and operational discipline