Deli Clerk

About Festival Foods

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full‑service supermarkets across the state of Wisconsin.

Location:

Mount Pleasant
Position Type:
Part‑Time

Join the Festival Foods Team as a Part‑Time Deli Clerk!

Job Title:

Deli Clerk (Part Time)

Reports To:

Deli Manager

Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service.

At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they’re grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

• Provide Helpful Service:
  Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care.
• Guest Assistance:
  Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
• Order Fulfillment:
  Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Customer Service:
  Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
• Quality Control:
  Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Inventory Management:
  Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
• Food Safety:
  Lead by example in maintaining food safety logs and adhering to all safety standards.
• Efficiency:
  Ensure all quality standards, including quantity expectations, are met by 10 a.m. and 5 p.m. daily.
• Honor Commitments:
  Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team:
  Other duties as assigned.

• Customer Focus:
  Ability to deal tactfully and effectively with guests and all personnel.
• Communication
  
  Skills:
  
  Good oral and written communication skills.
• Effective Problem‑Solving:
  Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
• Safety Awareness:
  Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
• Food Knowledge:
  Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

The Deli Clerk is a position with a flexible work schedule that includes weekdays, weekends, and holidays.

• Associate Discount: 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay:
  Hourly associates are paid weekly. Part‑time store associates receive a $1 premium per hour on Sundays and select holidays.
• Two‑Week Advanced Scheduling.
• Vision & Dental Insurance:
  Part‑time and full‑time associates are eligible.
• Support: 3 weeks of paid parental leave, a fitness reimbursement program, EAP and LEAPCare care coaches.
• Save for Your Future: 401(k) plan with annual discretionary match.

5740 Washington Ave, Mount Pleasant, WI 53406

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced and service‑oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.