Manager, Supplier Quality

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.

Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

As the Manager, Supplier Quality
, you will be responsible for implementing and participating in SC Johnson’s Supplier Quality programs aimed at preventing product safety and Quality problems from occurring in our Lifestyle Brand and Professional Brand units. You will be collaborating with external manufacturers and supporting the completion of pre-commercialization Quality activities, ensuring that material consistently meets Quality requirements. You should have a strong background in Quality engineering, pharmaceutical Good Manufacturing Practices (GMP)/current Good Manufacturing Practices (cGMP), supplier quality, possess excellent leadership skills, and have a passion for continuous improvement.

• Lead and facilitate MOCRA cosmetic GMP compliance of LSB and Pro External Manufacturers (EMs) who manufacture SCJ products with market authorization in United States.
• Lead the LSB and Pro Supplier Quality team globally to ensure pre-commercialization Quality activities are completed by actively participating in project teams and other forums.
• Lead and coordinate with LSB and Pro Supplier Quality team to plan and implement quality assurance actions for new product launches, line trials and qualifications, non-conformance reporting (NCRs), variances/deviations and audits.
• Lead and/or participate in Quality complaint investigations for raw material, packaging, and finished goods.
• Plan and execute the Supplier Quality Assurance Audit (SQA) program for suppliers and EMs for LSB and Pro BUs globally.
• Work with suppliers and EMs on improvement actions needed to achieve improvements on SQA scores.
• Collaborate with a variety of departments within the company, including Procurement, RD&E, Legal, Supply Chain, Logistics, Marketing, and others.
• Collaborate with management and technical representatives of EMs and suppliers to communicate Quality requirements, resolve issues, and obtain information on materials and processes used in the manufacture of products, or on items and equipment used in the Quality Assurance laboratories.
• Partner with procurement on suppliers’ contracts to ensure Quality requirements are represented.
• Use statistical techniques to develop and improve products and processes.
• Collaborate on microbial assessments for EM´s and suppliers.

• Bachelor’s degree in chemistry, microbiology or related subjects obtained through an accredited university.
• 7 years’ experience in quality assurance, quality control and validation in a pharmaceutical manufacturing industry, cGMP environment and 3-5 years’ work experience in Supplier Quality.
• Qualified candidates must be legally authorized to work in the United States.

• Manufacturing background in OTC drugs, cosmetics, or similar.
• Excellent oral and written communication skills.
• Have relevant experience working in a regulated pharmaceutical environment (e.g. FDA or Health Canada).
• Preferred ASQ Certifications or similar: CQA (Certified Quality Auditor), CQE (Certified Quality Engineer), CPGP (Certified Pharmaceutical GMP Professional).
• Experience with high-volume consumer products.
• Preventive Quality tools (PPAP, FMEA, DOE, Control Plans, Statistical process control, etc.).
• Knowledge of applied statistics including process capability, sampling, qualitative and quantitative data analysis, Acceptance and Sampling, Statistical Process Control.
• Microbiology and sanitary equipment and installations basic knowledge.
• Strong computer skills including Microsoft Word and Excel.

Full Time

Availability to travel up to 40-50%. Mostly planned travel but may need to support some…