Patient Care Coordinator

Overview

This position is Field Based and requires regular travel to various locations as part of your daily responsibilities. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

You will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Join us to start Caring. Connecting. Growing together. You will be part of the primary care team collaborating with all interdisciplinary team members and will support multiple providers. The Patient Care Coordinator is a flexible team member who works to support nurse practitioners (NPs) and physician assistants (PAs) as well as our patients.

This role assists in care coordination activities, administrative tasks and supports our patients and providers.

This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. We offer 2 months of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

• Support interdisciplinary care team with overall member coordination at the direction of RN or NP/PA
• Data entry and member chart management for: new members, post hospital visits, quality, labs and medications
• Obtain medical records following hospitalizations or physician appointments
• Scheduling member transportation or appointments

• We believe that better care for our employees equates to better care for patients
• We influence change nationally while maintaining the culture and community of local care organizations
• We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here

• Guaranteed, competitive compensation model based on quality, not quantity, with bonus opportunities
• Financial stability and support of a Fortune 5 Company
• Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock)
• Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CE & equipment allowances
• Robust learning and development programs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 3+ years of clinical or medical record experience.
• Knowledge of medical terminology and EHR platforms
• Access to reliable transportation that will enable you to travel up to 100% of the time to skilled nursing facility locations
• Must reside in Racine, Kenosha, Milwaukee Counties, WI
• Must be proficient in Microsoft Office Suite
• Must have a valid drivers license
• Ability to work full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.

• Certified nursing assistant or medical assistant certifications

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $20.00 - $35.72 per hour based on full-time employment. We comply with all…