Customer Service Representative

Join the dynamic team at Acorn Assembly.
Acorn Assembly, LLC is a rapidly growing technology company in search of a customer‑focused and detail‑oriented professional for a full‑time Customer Service Representative position. You will work with new and existing customers and with internal production management to ensure we delight our customers. We will provide training on our business and the industry.

• Engaging closely with customers in all stages of their orders, from order to Party delivery and beyond.
• Tight integration with the sales team to ensure that we delight our customers.
• Collaborating with internal teams, including engineering, production, and quality assurance, to ensure seamless project execution and on‑time delivery of customer orders.
• Assisting customers with new order placement.
• Providing regular updates on customer project status to sales and management, and performing other duties as needed.

• College degree or equivalent level of education and experience.
• A minimum of 2 years of successful customer service experience in the technology industry.
• Prior experience in the PCB assembly industry is preferred but not required.
• Self‑motivated and detail‑oriented, with a strong work ethic and the ability to work independently as well as part of a team.
• Proficient in Microsoft Office Suite and CRM software.
• Excellent interpersonal, verbal, and written communication skills.
• Willingness to travel for client meetings, industry events, and other business‑related activities.

Acorn Assembly, LLC is a growing, fast‑paced Electronics Manufacturing Services Provider (EMS). We provide full‑service EMS solutions to our customers. Acorn offers challenging and rewarding employment with competitive salaries, comprehensive benefits, and a 401(k) with a company match. We are seeking motivated individuals for туш direct hire positions.

If you believe you have the skills and experience necessary to excel as a Customer Service Representative at Acorn Assembly, please submit your resume and cover letter detailing your relevant qualifications and explaining why you would be the ideal candidate for this role. We look forward to reviewing your application and discussing your potential future with our team.