UPS Field Service Representative

Field Service Engineer – UPS / Critical Power

We are seeking an experienced UPS Field Service Engineer to support commissioning, maintenance, and emergency service of mission‑critical power systems. This role is home‑based with regional travel to customer sites including data centers, healthcare, and industrial facilities.

• Commission, start up, maintain, and troubleshoot UPS systems and related equipment
• Perform preventive maintenance and emergency repairs
• Troubleshoot to the component level on UPS, batteries, PDUs, and STS
• Execute commissioning test procedures and complete detailed service reports
• Develop and follow Methods of Procedure (MOPs)
• Provide technical recommendations to improve system reliability

• 3–5+ years of critical power / UPS field service experience
• Strong component‑level troubleshooting skills
• OEM factory training or significant experience with:
  Vertiv / Liebert / Emerson, Schneider Electric / APC / MGE, Eaton / Powerware
• Ability to read electrical schematics and manufacturer documentation
• Strong customer service and communication skills
• Willingness to work nights/weekends as needed
• Ability to lift up to 100 lbs

• Third‑party UPS service experience
• Technical degree or military electrical/electronics training

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

This role is ideal for seasoned UPS professionals seeking autonomy, technical challenge, and the opportunity to support mission‑critical environments.