Operations Internship

Position: Operations Internship - Spring 2026
Why Arbella?

Arbella Insurance Group is one of the leading insurers in the Northeast. In order to achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station.

At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encourage our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company.

It's no wonder that we've been recognized by the Boston Business Journal as a Best Place to Work Company in MA since 2009.

Seeking a hardworking undergraduate student for our Operations Team. This position starts in Spring Semester 2026 and is located onsite at our headquarters (Quincy MA). The schedule is 15 + hours a week and is flexible to your class schedule. Additional hours are available. A dedicated mentor will be offered to guide you as you progress through the internship. Full time positions might be available at the end of the internship depending on business need and performance.

Below are the general responsibilities and qualifications for the Operations Associate Internship. The interns may be working in Personal Lines, Billing or one of our Contact Centers within the Operations Department. The tasks will vary in each department but the interns will be working on a variety of mailing, distribution of work, data entry, answering general customer inquiries and job shadowing to learn about all areas of Operations.

Description:

• Process various policy, claim and billing transactions timely and accurately
• Demonstrate excellent customer service to both internal and external customers
• Manage assigned work efficiently to ensure timely completion

Requirements:

• Open to all college majors
• Strong attention to detail along with time management skills needed.
• Quick learner with sound technical aptitude.
• Works well independently as well as within a team.
• Basic computer skills.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $17.00 - $18.00/hr based on a variety of factors including, but not limited to, relevant skills and experience.

Please note:

The advertised pay range is not a guarantee or promise of a specific wage.