Director , SAP Technology Lead - Merchandising

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Director, SAP Technology Lead - Merchandising serves as the senior authority for SAP merchandising solutions and plays a pivotal role in delivering ADUSA's Retail Spine ERP transformation. This position is responsible for leading the end-to-end design, delivery, implementation, and ongoing support of core merchandising capabilities, including article and master data management, assortment and listing, pricing and promotions, vendor funding, allocation, and margin optimization using SAP S/4

HANA Retail and associated platforms such as SAP CAR and integrated planning and analytics solutions.

A critical aspect of this role is ensuring seamless integration across merchandising, finance, supply chain, store operations, and digital commerce platforms to enable accurate pricing execution, promotional effectiveness, real-time inventory visibility, and enterprise-wide margin transparency.

The Director ensures that merchandising solutions are scalable, high-performing, and commercially aligned to drive measurable business outcomes. In close partnership with merchandising and finance leadership, this role mobilizes IT teams and System Integrator partners to deliver fit-to-standard, clean-core aligned solutions that support long-term agility and innovation that are aligned with ADUSA's long‑term roadmap.

This leader shapes enterprise merchandising technology standards, drives cross‑workstream alignment, and ensures disciplined execution across all phases of the transformation lifecycle. With an AI‑ and analytics‑first mindset, the Director enables data‑driven decision‑making, optimized pricing and promotion strategies, and automation across merchandising processes to maximize revenue, margin, and operational efficiency.

The ideal candidate brings deep expertise in SAP S/4

HANA Retail merchandising capabilities, strong executive leadership skills, and a proven track record delivering large‑scale ERP transformations in complex, high‑volume retail environments.

Applicants must be currently authorized to work in the United States on a full‑time basis.

Our flexible/ hybrid work schedule includes 3 in‑person days at one our Salisbury, NC location and 2 remote days.

• Provide strategic leadership and ownership of SAP Retail delivery on RISE with SAP S/4
  
  HANA Cloud, from Fit‑to‑Standard design through deployment, stabilization and post go‑live support.
• Serve as the technology authority for SAP merchandising capabilities, including article and master data management, assortment and listing, pricing and promotions, vendor funding, and integration with SAP CAR and planning platforms, ensuring alignment with Clean Core principles, SAP Best Practices, and cloud operating standards.
• Partner closely with Merchandising and Finance leadership to translate commercial strategy into scalable SAP functional and technical designs, enabling accurate pricing execution, promotional effectiveness, margin transparency, and operational efficiency.
• Lead solution architecture and cross‑functional integration across merchandising, supply chain, finance, store operations, and digital commerce systems, ensuring cohesive system‑of‑record ownership and end‑to‑end process integrity.
• Define and deliver integrations between SAP and best‑of‑breed merchandising, planning, analytics, and digital platforms to support assortment optimization, pricing execution, and vendor collaboration.
• Deliver automations through AI and other strategic solutions to optimize business processes.
• Design and deliver the data foundation to support the operational and reporting needs required by the business.

• Own delivery outcomes across the System…