Employee Relation Manager
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-01-25
Listing for:
Cogeco Inc.
Full Time
position Listed on 2026-01-25
Job specializations:
-
HR/Recruitment
Employee Relations, Talent Manager, HR Manager -
Management
Employee Relations, Talent Manager, HR Manager, Operations Manager
Job Description & How to Apply Below
Quincy, MA:
Cleveland, OH:
Miramar, FL:
Columbus, OHtime type:
Temps pleinposted on:
Publié hierjob requisition :
JR9279
Type de temps:
Régulier
Description de poste:
** At Cogeco, every day our teams are taking action to bring people together through powerful communications and entertainment experiences. Our ability to deliver on this promise in the communities we serve through Canada and the US is possible due to the endless commitment of our colleagues in Canada and the United States.
**** Reporting to the Director, Human Resources Delivery and Operations, this position plays a critical leadership role in ensuring Cogeco’s people strategy delivers measurable business value by overseeing Employee Relations (ER), Investigations, Compliance, and Performance Management for both our Canadian and U.S. based businesses. The
** Employee Relations Manager
** leads a team of HR Delivery Partners to deliver operational excellence, accelerate performance and organizational health, and prepare the workforce for the future.**###
**** What You Will be Doing:
******** Operational Excellence & Compliance****
* ** Oversee Employee Relations (ER) case management and investigations, ensuring timely and compliant resolutions across both Canadian and U.S. jurisdictions.**
* ** Drive continuous improvement in HR policies and tools to provide seamless, high-quality service.**
* ** Directly manage high-stakes or sensitive ER issues, serving as a trusted advisor to senior leadership.**
* ** Maintain up-to-date knowledge of state/federal employment laws, recommending updates to company policies and procedures accordingly.
****** Driving Organizational Health****
* ** Lead the oversight of performance management processes, ensuring clarity, fairness, and business impact.**
* ** Use data-driven insights to identify ER trends and root causes, providing proactive recommendations to boost engagement and mitigate risk.**
* ** Collaborate with Operations and union partners on workforce transformation, including reskilling for emerging technologies like AI.
****** Looking to the Horizon****
* ** Partner with Centers of Excellence (COEs) to identify future skill gaps and develop career pathways for evolving business needs.**
* ** Explore innovative, AI-driven solutions to enhance HR delivery and organizational effectiveness.
****** Team Leadership****
* ** Coach and develop a high-performing team of HR Delivery Partners, fostering a culture of accountability and professional growth.**###
**** What You Bring to the Table:****
* ** 7+ years of progressive HR experience, with at least 3 years specifically managing ER or HR Delivery teams**
* ** In-depth understanding of employment legislation and ER best practices in both Canada and the United States.**
* ** Experience with in a unionized environment is considered a strong asset.**
* ** Proven ability to balance organizational risk with the "human impact" and translate HR data into actionable business insights.**
* ** Demonstrated strong leadership and coaching skills.**
* ** Strong analytical skills, attention to detail, and high accuracy.**
* ** High level of integrity and the ability to maintain strict confidentiality while managing highly sensitive workplace issues and investigations.**
* ** Excellent verbal and written communication skills in
** both English and French** (required for collaboration with stakeholders in Ontario, Quebec, and the U.S.).
** Emplacement:
Quincy, MAEntreprise:
Breezeline Chez Cogeco, nous savons que des origines, des points de vue et des croyances différentes peuvent apporter une valeur inestimable à notre entreprise. Cette diversité renforce notre capacité à imaginer, à innover et à nous développer en tant qu'entreprise. Nous nous engageons donc à faire tout ce qui est en notre pouvoir pour créer un milieu d'appartenance plus diversifié et inclusif.
En créant une culture où tous nos collègues peuvent donner le meilleur d'eux-mêmes au travail, nous faisons notre part pour construire un lieu de travail et un monde plus équitables. Du développement professionnel à la sécurité personnelle, Cogeco s'efforce constamment de créer un environnement qui accueille et enrichit tout le monde. Nous faisons de la santé et du bien-être de nos collègues l'une de nos plus grandes priorités, car nous savons que des employés engagés et appréciés sont synonymes d'une meilleure expérience globale pour nos clients.
Si vous avez besoin de mesures d'adaptation, quelles qu’elles soient, en ce qui concerne notre processus de recrutement, veuillez nous contacter en toute confidential ité à
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