Patient Account Specialist

# Patient Account Specialist
500 Victory Road - Quincy, MA 02171## Description Our mission. Northeast Recovery is a network of Drug and Alcohol Addiction Treatment Facilities that provide a variety of levels of care to those who are prepared to begin their journey toward recovery.

Our commitment is unmatched and proven by offering a diverse set of clinical therapies, combined with a professional, caring staff and diverse treatment locations. We use a whole-patient approach built on a foundation of integrity, transparency, and compassion.

Northeast Recovery located in Quincy MA is looking for a Patient Account Specialist.

A Patient Account Specialist is responsible for managing patient accounts, ensuring accurate billing, and providing excellent customer service in a healthcare setting.
** Salary:
** 50,000 - 55,000 annually
*
* Schedule:

Full time
**** Key Responsibilities
*** Manage Patient Accounts:
Oversee the financial processes related to patient care, including verifying insurance details, processing claims, and handling billing inquiries.
* Billing Inquiries:
Address patient billing inquiries, providing clear explanations of charges, insurance benefits, and payment options to enhance patient satisfaction.
* Account Reconciliation:
Reconcile patient accounts by applying payments and adjustments accurately, ensuring that account balances reflect the current status.
* Compliance:
Implement and maintain compliance with HIPAA regulations, safeguarding patient privacy and confidentiality in all communications and records.
* Financial Negotiation:
Assist patients with terms for repayment structure. Negotiate any overdue balance to recover payment from patients
** Required

Skills and Qualifications
**
* Education:

High school diploma or GED is required; a degree in healthcare administration or a related field is preferred.

* Experience:

1-2 years experience in medical billing, patient accounting, or a related field is preferred
* Technical

Skills:

Proficiency in medical billing software and a good understanding of insurance regulations and healthcare reimbursement procedures.
* Communication

Skills:

Strong verbal and written communication skills to effectively interact with patients, healthcare providers, and insurance companies.
* Attention to Detail:
Ability to accurately enter data and identify discrepancies in patient accounts and billing information.

Why Work for Us! We provide an environment where our employees can grow and advance professionally, with a healthy balance between work and personal lives. Our biggest investment is in our employees, so we reward and recognize hard work by promoting from within when possible. We pay competitively and offer a variety of benefits to meet your wellness and financial needs.

EEO and Accommodations We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Human Resources at least one week in advance of your interview.
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