Call Center Specialist

Call Center Specialist - Hiring Immediately ($18.75/hr)

What’s In It For You:

• $18.75 per hour pay rate
• Paid training program for 4 weeks
• Hiring immediately
• Strong opportunity for career and professional growth
• Cool and good work environment
• Friendly and supportive management and staff
• Well‑known and great company to have in your resume
• Join an organization that recognizes and rewards hard work
• A company that values work‑life balance
• Generous Paid Time Off

About the Opportunity:

A pioneer and one of the top companies in the healthcare industry located in Quincy, MA is currently looking for a Call Center Specialist to join their growing team.

They are committed to the relentless pursuit of quality and affordable health care for over 80 years, in all states, and are largely accepted by doctors, hospitals, and specialists.

Your responsibility is to provide the best customer care to resolve patient insurance claims or questions related to medical care and benefits information.

• Take ownership of the customer's concerns and complaints; providing them the best solution.
• Address any complications the member may encounter in the future.
• Communicate changes or adjustments in policies to clients.
• Sharing insights with the team on how to improve services.

• 1+ years of customer service experience in a call center environment (office or remote).
• Strong verbal communication skills.
• Reliable and hardworking.

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.