More jobs:
Information Technology Internship - Operations
Job in
Quincy, Adams County, Illinois, 62305, USA
Listed on 2026-03-11
Listing for:
Knapheide Manufacturing
Apprenticeship/Internship
position Listed on 2026-03-11
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Job Function / Purpose
Under the mentorship of a Knapheide Support Specialist, learn to support all areas of the company's PCs and peripheral devices. Assist in providing first level support to end users, using the internal Help Desk Ticket System, by researching and answering questions, resolving problems, and documenting the solution to the resolved problem.
Principal Activities- Install new PCs, printers, and software.
- Provide answers to users by identifying problems, researching answers, and guiding users through corrective steps.
- Troubleshoot reported hardware and software problems. Perform repairs for PCs and printers.
- Provide support to our remote locations by phone.
- Learn and understand asset management, receiving, and implementation of equipment.
- Strong desire to learn
- Excellent customer service attitude
- Good communication skills written, phone and in person.
- Desktop and laptop troubleshooting
- Build and deploy PCs
- Basic printer maintenance, repair and diagnostics
- Understand and support common/modern applications (Windows, Office, etc.)
Position Requirements
Less than 1 Year
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×