Credit Specialist

Overview

Location:

Quincy, IL
Pay Range: $16.12 – $24.18 per hour | Based on Relevant Experience

Schedule:

Full-time, Monday – Friday, 8:00 a.m. – 5:00 p.m. (some variability based on departmental needs)

As a Credit Specialist at Quincy Medical Group, you will play an important role in supporting the revenue cycle by accurately processing patient and insurance credits. This position focuses on reviewing accounts, resolving credit balances, and ensuring timely and accurate refunds while maintaining compliance with payer guidelines and organizational policies.

• Review patient and insurance accounts to identify and resolve credit balances.
• Process refunds accurately and in a timely manner in accordance with payer and organizational guidelines.
• Research account discrepancies and collaborate with internal teams to resolve billing and posting issues.
• Maintain accurate documentation and notes within the billing system.
• Communicate professionally with patients, payers, and internal departments regarding credit inquiries.
• Ensure compliance with federal, state, and payer regulations related to refunds and over payments.
• Assist with audits, reporting, and reconciliation activities as needed.
• Support continuous process improvement efforts within the revenue cycle.
• Perform other duties as assigned to support departmental operations.

• Core Benefits:
  Comprehensive health, dental, and vision insurance, including a health navigation assistant.
• Life & Disability Insurance:
  Employer-provided life insurance and short- and long-term disability coverage.
• Tuition Reimbursement:
  Up to $5,250 per year to support educational and professional growth.
• Paid Time Off:
  Frontloaded PTO starting at 17 days, plus 6 paid holidays and 5 paid volunteer days.
• Parental Benefits:
  Up to 12 weeks of parental leave at 100% pay, along with childcare assistance and financial benefits for adoption and surrogacy.
• Financial Perks:
  Bi-weekly 401(k) employer match and access to earned wages before payday through the Instant Pay Benefit.

• High school diploma or GED required.
• Prior experience in medical billing, accounts receivable, or revenue cycle preferred.
• Familiarity with insurance payments, adjustments, and refund processing is a plus.
• Strong attention to detail, organizational skills, and problem-solving abilities.
• Ability to manage multiple accounts while meeting deadlines.
• Proficient in computer systems and electronic billing platforms.

Discover Your Future at Quincy Medical Group! This role offers an opportunity to contribute behind the scenes to a strong patient experience while building valuable revenue cycle expertise in a supportive healthcare environment. Apply today!