Développeur Lead​/Lead Software Developer

Job Summary

Lead Back End Engineer at Ticketmaster (Ticketmaster NA) – location:
Quebec, QC;
Montreal, QC or Toronto, ON. Role within the Ticketmaster Consumer Platform, responsible for leading a distributed engineering team, designing high‑quality, maintainable, and performant solutions for a global ticketing environment. Permanent contract, 37.5 hours per week. Work closely with product owners, managers, and global stakeholders to deliver unique, high‑quality services used by millions worldwide.

• Lead a team of engineers of mixed levels and skill sets.
• Participate and drive development work across globally distributed software teams.
• Provide technical guidance to the team, including architecture and design decisions, code reviews, and technical problem‑solving.
• Own the full development and deployment cycle for your team’s software and product.
• Encourage and grow developers in their craft through mentorship and leadership.
• Work with Engineering Management to help set SMART goals for your team and provide feedback.
• Organize, prioritize, and multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals.
• Connect with a series of stakeholders to gather as much information as possible regarding the problem at hand, and implement short‑ to mid‑term strategies to evolve products for future success (UX / Design / Product / PMO…etc.).
• Make technical recommendations outside of the immediate team.
• Debug and triage production application issues, often not your own.
• Automate testing, deployments, performance, and recovery.

• Proven leadership experience.
• Experience with Agile methodologies.
• Strong backend development skills.
• Java 17/21 programming language experience or related JVM languages.
• Proven ability to design and implement clean, scalable and well‑structured APIs.
• Experience with modern frameworks such as Spring Boot.
• Test‑Driven Development experience.
• Understanding of Continuous Integration practices.
• Knowledge of current software architectural trends and practices.
• Previous experience with Design Patterns and SOLID principles.
• Experience working with AWS or other Cloud Provider.
• Experience with CI/CD servers (Gitlab/Jenkins).
• Experience with Docker and Kubernetes or other orchestration/scheduling framework.
• Experience working in a SOA development environment.
• Working knowledge of one or more database products (e.g., Oracle, MySQL, Postgre
  
  SQL).
• Strong communication skills and the ability to collaborate closely with remote team members.
• Ability to clearly communicate technical topics to non‑technical people.
• Experience of mentoring team members and will delegate work accordingly.

• You are autonomous and proactive.
• You focus on results and desired outcomes and how best to achieve them.
• You can consider multiple approaches and recommend the best technical direction.
• You can work with minimal supervision and improve a small team through mentorship and leadership.
• You can solve complex technical issues through debugging, research, and investigation.
• You promote cooperation and commitment within a team to achieve goals and deliverables.
• You maintain and foster relationships within, across, and external to organizational boundaries.
• You are passionate about technology, software development and transformation.
• You desire to continually improve your own skills, and ability to transfer that to the skills of others.

• Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
• Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
• Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
• Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

Ticketmaster Canada provides reasonable accommodations for qualified individuals with disabilities during the job application process. Please email accessi for accommodation requests. Resumes sent to this inbox will not be considered.

English is required. Candidates with a working knowledge of French are also encouraged to apply.