Leader de Plancher; Temps Partiel - Place Laurier

Floor Leader (Part‑time 20‑29 hrs per week)

We are searching for a dynamic and team oriented individual to join our team in a Floor Leader position. As a Floor Leader at Lush you bring enthusiasm and passion for the Lush brand through a fresh and authentic customer, staff, and shop experience.

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

• Customer
  
  Experience:
  
  Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Coach, mentor, and develop your team to offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
• Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team and lead by example in every situation. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution‑oriented work environment.
• Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and live the Lush values. Delegate and follow‑up with your team to ensure they understand expectations and offer your support.
• Practice Leadership: Support leadership team in opening and closing the store and counting cash with perfection. Step into leadership by setting an example of high standards and coaching and demonstrating best shop practices to your team. Take on projects and responsibilities that grow you as a leader and deepen your knowledge of the business.

• Required: Can lift to 30 lbs.
• Ability to work flexible hours to meet the needs of the shop.
• Experience cash handling and opening and closing.
• Experience in a supervisory or leadership role.

• Preferred: Experience in customer service.
• Experience working in a team environment.
• Experience working in skincare or cosmetics.

Lush North America supports equal employment opportunity for all candidates, regardless of religion, ethnicity, identity or expression of gender, sexual orientation, ancestry, mental health and other characteristics protected and applied by federal or provincial law. We commit to fostering a culture of openness and respect in a diverse workforce.