Sales Engineer, Public Sector

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We work better together, connecting with candor and care, seeking diverse perspectives from our customers, communities, and each other. Life at Axon is fast‑paced, challenging, and meaningful.

Here, you’ll take ownership and drive real change, constantly growing as you work hard for a mission that matters at a company where you matter.

Your Impact As a highly personable, technically curious, and enthusiastic Axon Sales Engineer, you consistently strive to be the trusted customer advisor for both the value and technical aspects of Axon’s globally leading solutions. You will use your experience with Software as a Service (SaaS), on‑premise software, networking, installation, configuration, and excellence in supporting highly impactful PoC’s to support us in our mission to Protect Life and Accelerate Justice.

As a member of the Axon EMEA Sales Engineering Team, you support the sales campaign to communicate the value of, deploy, and support evidence capture devices, digital evidence management solutions (SaaS and on‑premise) to Public Safety Agencies across Southern Europe. The Sales Engineer is a quota‑carrying, customer‑facing frontline role that facilitates and influences product enhancements and the deployment of Axon Enterprise’s products and solutions.

• Support the technical and value aspects of the sales effort across the territory, including impactful technical presentations, architecture design discussions, competitive displacement, proof‑of‑concept engagements, leading RFP/RFI responses, solution demonstrations, and technical workshops with customers and partners.
• Support the smooth transition of the sales opportunity into successful delivery by our Professional Services and/or Partner network.
• Consistently research, network, and ideate to become the regional “go to” resource for future solution opportunities, product roadmap development, and thought leadership.
• Present and evangelise Axon technical & business value propositions at industry events.
• Develop in‑depth technical knowledge of Axon and domain expertise within the technology subject area.
• Document customer feature requests and issues, providing feedback to sales and product management.
• Provide support to product Testing and Evaluations.
• Execute customer site assessments targeting technology infrastructure assessments.
• Transfer industry, technical and product knowledge to customers and colleagues.
• Proactively plan to prevent pre‑ and post‑sales issues to shorten time to revenue.

• A natural and enthusiastic aptitude for technology and the ability to communicate its value using compiling and contextualised stories to anyone from any background.
• Confidence to own and professionally drive customers to successful outcomes with Axon solutions.
• A self‑starter – ability to identify what tasks require your ownership and when you should collaborate.
• Bachelor’s Degree (preferably in Computer Science or Engineering fields) or equivalent experience.
• Willingness to travel significantly (70%) and some international travel.
• Must have a valid passport and a clean driving licence.
• 5+ years of experience as a Sales Engineer, Systems Engineer, Network Engineer, or a similar related field.
• Knowledge and demonstrated operating experience in one or more of the following areas of specialisation:
  Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SaaS.
• Strong understanding of CCTV systems, VMS, network technologies and IP stack (e.g., Genetec, Milestone, Avigilon, Ocularis, TCP/IP, DNS, DHCP, VLANs, firewalls, VPN gateways, proxies).
• High degree of technical knowledge in computing infrastructure components, data centres, and system support.
• Experience in data integration and data analysis to support expanding product portfolio.
• Experience and understanding of large‑scale infrastructure‑as‑a‑service platforms (e.g., Amazon AWS, Microsoft Azure, Open Stack).
• Demonstrable experience of strong project…