Senior Business Data Advisor, Client , Marketing and Products

Senior Business Data Advisor, Client Experience, Marketing and Products

Are you passionate about data value and eager to contribute to the purpose of a company that strives to ensure its clients feel confident and secure about their future? As a Senior Data Advisor, Client Experience, Marketing and Products, you will play a key role in defining and activating data strategies that maximize customer experience, retention, operational efficiency, and growth through innovation.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

As a Senior Business Data Advisor, you’ll be at the core of our mission. Here are the main responsibilities:

• Define and execute the data strategy and roadmap for the Customer Experience, Marketing and Products division.
• Create value‑added analyses for clients, advisors, and internal teams.
• Build a holistic vision of the customer experience to identify actionable levers that maximize engagement and retention.
• Enhance data capabilities to support business priorities.
• Develop dashboards, update key performance indicators (KPIs), and create data environments and governance processes in collaboration with the Data Governance and Analytics team, ensuring alignment with business needs.

• Is recognized for their ability to drive data strategies and influence in a multidisciplinary environment.
• Stands out for their expertise in analytics and ability to transform complex data into actionable recommendations.
• Demonstrates strong skills in simplifying technical concepts for diverse audiences.
• Combines strategic leadership with strong tactical execution capabilities.
• Has 10 years of experience in group solutions, data analytics, or customer experience, with a solid understanding of the insurance and group savings business domain.
• Possesses an advanced level of French proficiency, as the role requires presenting analyses and recommendations to key internal stakeholders in French on a regular basis.

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative work spaces.
• Competitive benefits:
  Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Mid‑Senior level

Full‑time

Consulting, Information Technology, and Sales

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