Personal Banking Associate Trainee - Île-Perrot

Position: Personal Banking Associate Trainee - Île-Perrot (Full Time)
Location: Quebec

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.  
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* Job Description:

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* ** Personal Banking Associate Trainee*
* ** In this role, a typical day may look like:*
* · Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
· Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
· Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
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* Job Requirements:

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* · High School diploma and/or 1+ years of relevant experience
· Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
· Knowledge of banking solutions and processes to advise customers
· A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
· A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
· A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
** Trainee Mobility
** This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity.

This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.
** Our Values
** At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

** Our Commitment to Diversity, Equity, and Inclusion
** At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

** Helping to Make an Impact in Communities – TD Ready Commitment
** TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C $1 billion by 2030 in community giving across four key, interconnected drivers of change:
Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more:  |  |
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