Leasing Administrative Assistant, Cote Saint-Luc

Leasing Administrative Assistant, Cote Saint-Luc

Marc Chagall Apts, 5885 Marc Chagall Ave, Cote Saint-Luc, Quebec, Canada

Posted Thursday, January 22, 2026 at 5:00 AM

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK.  

What we offer

• Quarterly discretionary bonus
• Annual performance-based bonus
• Ongoing training programs
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

Responsibilities:
Customer Service

• Greet and interact with residents and prospects in a friendly and professional manner
• Promote a welcoming atmosphere
• Demonstrate excellent customer service and a "can-do" attitude
• Attend to resident concerns and service requests within 24 hours
• Follow up with residents to ensure a high level of customer satisfaction
• Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
• Organize, promote and execute resident events (i.e. holiday parties and summer barbeques)

Leasing & Administration

• Schedule property showings with prospects
• Process leasing applications including completion of background and credit checks
• Ensure rents are collected and deposited on a timely basis
• Negotiate lease renewals in conjunction with established targets
• Utilize Yardi to record transactions and run various operating reports
• Conduct market surveys and analyze how the property compares to the current market
• Recommend leasing rates and in-suite turnover work to the District Manager
• Actively promote various referral programs to existing residents and prospects

Qualifications

• Background in residential property management or related business experience (leasing apartments, selling condominiums and office administration)
• Excellent written and verbal communication and interpersonal skills
• Good working knowledge and ability to use computer software, Microsoft Word, Excel, Yardi and Rent Cafe
• Display a professional/presentable appearance
• Bilingual in English and French is required

#QC

Send your resume to and include Leasing Administrative Assistant in the subject line.

We thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

Marc Chagall Apts, 5885 Marc Chagall Ave, Cote Saint-Luc, Quebec, Canada