Director Data & Performance

Director of Data & Performance

🚀 Welcome to Your Next Adventure! The Director of Data & Performance will build and lead Snoonu’s Data & Performance function to deliver trusted insights, actionable performance metrics, and data-driven decision-making that improve growth, efficiency, and customer experience across all verticals.

• Strategy & Operating Model:
  Define the company-wide data and performance strategy, organizational design, and federated operating model. Establish a Data & Performance Council with C-level stakeholders.
• BI & Performance Platform:
  Own the architecture, reliability, and cost efficiency of the analytics stack. Ensure SLAs for freshness, quality, and accessibility of data.
• Metrics & Governance:
  Create a single source of truth. Publish a metrics catalogue, naming conventions, and data quality rules to standardize performance reporting.
• Business Intelligence & Analytics:
  Deliver product, commercial, and operational analytics for acquisition, activation, retention, pricing, catalogue quality, and overall company performance.
• Experimentation & Insights:
  Institutionalize A/B testing and quasi-experimental methods. Define guardrails, sample-size rules, and reporting standards to measure marketing and operational initiatives.
• Performance Management:
  Establish and manage a Performance team responsible for company-wide KPI tracking, executive dashboards, and performance review mechanisms.
• People & Culture:
  Hire and mentor a high‑calibre BI and performance team. Set up career ladders and rituals for code review, documentation, and knowledge sharing.
• Compliance & Security:
  Partner with Legal and Security to meet privacy and regulatory obligations.
• Executive Communication:
  Translate data insights into business impact and strategic recommendations. Present roadmaps and results to the leadership team and board.

• 8 to 10 years in data, business intelligence, or performance management, with 5 or more years leading multi‑disciplinary BI and analytics teams.
• Proven success in delivering a modern BI and analytics platform that influences core KPIs and executive decisions.
• Strong product analytics and experimentation expertise, comfortable with attribution, incrementality, and causal inference.
• Excellent stakeholder management across Product, Growth, Operations, and Finance.

• Marketplace, logistics, or food‑tech experience is a plus.
• Gulf experience and Arabic are nice to have.

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing‑fast delivery, ride‑hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

To radically transform how people live by leveraging technology to connect them with endless possibilities.

👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”

💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

🏅 Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

👨💼 It’s All About People: “Be a team player; together we are stronger.”

🌐 Global Vibes – Collaborate with a worldwide crew.

🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.

🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.

🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.

🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco‑conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.

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