Sales Assistant- Senior Living

Pay range: $23.75 - $29.00/hr. depending on experience
Schedule:
Mon-Fri 8:30am-4:30pm

Under general supervision, the Sales Assistant may act as receptionist; provide support services to the sales and marketing department of a retirement community including typing, word processing, and data entry of contracts, reports, resident data and correspondence with prospective residents.

To be successful in this role, you would have:

• High school diploma or equivalent
• (1) year of training and experience which provides the required skills, knowledge and abilities to perform essential functions of the position
• Strong communication skills- both verbal and written with the ability to present confidently and professionally
• Computer software skills including:
  Microsoft Office, Word, Excel, PowerPoint and community lead data base program
• Strong organizational and multitasking skills, with attention to detail
• A proactive, team-oriented attitude with a passion for delivering exceptional service

A day in the life may look like:

• Serve as the first point of contact by screening initial inquiries and ensuring timely, professional follow-up.
• Set appointments and tours with prospective residents, guests and others
• Greet and give directions or information to residents, team members, visitors, guests and vendors
• Manage and maintain accurate databases, mailing lists, and CRM recorded to support targeted marketing campaigns
• Track lead sources and completes reports on lead tracking as required
• Assist in planning and executing move-ins, ensuring a smooth transition and positive first impression for new residents
• Support apartment readiness by coordinating renovation timelines, prioritizing maintenance work orders, and liaising with contractors
• Meet with all depositors in a personal appointment to review the details of their residence
• Respond to client and resident requests promptly, professionally, and with a service-first mindset
• Participate in pre-move-in meetings with new residents to initiate personalized planning and provide consistent follow-up through onboarding and beyond

What's in it for you?

As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At Human Good, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here:(Use the "Apply for this Job" box below)..org

Part-Time/Per Diem Team Members:

• Medical benefits starts the 1st of the month following your start date
• Matching 401(k)
• $25+tax per line Cell Phone Plan

• 1 year(s):
  Clerical experience

• High School or better

• Associates or better in Business

• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well
• Team Player:
  Works well as a member of a group

• Ability to Make an Impact:
  Inspired to perform well by the ability to contribute to the success of a project or the organization
• Goal Completion:
  Inspired to perform well by the completion of tasks

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.