Graduate Intern Summer - ProTennis and Enterprise Systems

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

This role offers a hands-on opportunity to support large-scale enterprise systems while contributing directly to operational readiness for a world-renowned event. The intern will help bridge the gap between technical configuration and business needs, ensuring our systems are accurate, reliable, and ready for prime-time performance.

• Assist in the configuration, testing, and validation of core operational and event-specific technology systems
• Ensure all system settings align with business requirements for the US Open

• Support data transformation and manipulation across multiple projects
• Use tools such as Excel and Google Sheets to clean, analyze, and prepare data for system migration or reporting

• Contribute to documenting business processes and system requirements
• Translate operational needs into clear, actionable technical specifications

• Create and maintain documentation including configuration guides, testing scripts, and end-user materials
• Support the development of consistent, high-quality documentation practices across the team

• 8-week program from June 9 through August 11
• Schedule:
  
  Monday–Friday, 9:00 AM–5:00 PM ET
• Hybrid role requiring 3 days per week on-site at our Westchester Office.
• Compensation: $35.00 per hour

• Currently pursuing a degree in Information Technology, Computer Science, Business Analytics, or a related field
• Strong proficiency with Microsoft Excel and Google Sheets (VLOOKUPs, pivot tables, data cleaning functions, etc.)
• Ability to follow technical instructions and assist with system configuration tasks
• Excellent written communication skills, especially in producing clear and organized documentation
• Interest in business analysis and translating user needs into functional system requirements
• Ability to work effectively in a fast-paced, high-stakes environment
• A strong critical thinker who approaches problems with curiosity and structure
• An effective communicator who can collaborate with both technical and non-technical stakeholders
• Capable of working independently and taking initiative when appropriate
• Familiar with web-based systems or platforms
• Interested in sports or event operations (experience is a plus but not required)

• Weekly professional development workshops.
• Participation in a group project which will be presented to staff at the end of the program.
• Opportunity to have your resume reviewed by one of our recruiters.
• Ability to participate in company activities, including our 7 Business Resource Groups.
• And more!

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.