Manager, NAM Network Services

Overview

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Manager, NAM Network Services

The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, and insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers, acting as a critical part of our business growth. Representing over a third of Mastercard revenues, Services is a key differentiator for Mastercard.

The Network Services team focuses on further optimizing the Mastercard network to accelerate sales activities and drive value for our customers  are seeking a Manager, NAM Network Services who will support the delivery and growth of our network services business, working in close conjunction with regional stakeholders to define and execute our network services strategy. The role will directly report into the Director, NAM Network Services.

Team: NAM

Location:

Purchase, NY

This position will be a critical part of our NAM Network Services team, contributing to the delivery and growth our network services business across the NAM region. Working in close partnership with regional stakeholders and the broader network service team, you will help deliver on the short-term goals for the region while positioning us for long-term success and continued growth.

• Supporting the end-to-end lifecycle for a subset of network initiatives, including origination and analysis, program and proposal development, socialization and syndication, client interaction, development and articulation of our customer success approach, and execution
• Working closely with the Network Services Analytics and Optimization team to conduct financial analysis and modelling for new initiatives and proposed changes to existing programs
• Collaborating closely with customer success teams to define and implement customer success approaches for network initiatives
• Contributing to the development our network services strategy, including identification of future opportunities, refinement of best practices, and implementation of sustainable growth approaches
• Building trust-based relationships with key stakeholders including global and regional product, account management, sales teams, legal teams, finance teams, and customer success

• Self-directed and motivated: aptitude in leveraging greater ambiguity and less well-defined processes to drive results; being a self-starter and proven ability to excel in a fluid environment
• Demonstrated ability to learn and adapt rapidly within new environments
• Strong track record of execution; demonstrated ability to manage complex programs and ensure delivery
• Ability to accept ambiguity and work in a fast-paced, innovative environment
• Strong analytics and quantitative skills: comfort in working with data and demonstrated ability to identify key findings
• Demonstrated ability to develop relationships with key stakeholders
• Strong written and verbal communication skills

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations…