Digital Delivery Product Manager - AVP

Description

Morgan Stanley is building an industry‑leading digital banking and cash management platform that leverages cutting‑edge technology to provide clients with self‑service capabilities to manage wealth and personal finances. We are embarking on a multi‑year growth plan to deepen client engagement across all channels while expanding our banking product reach.

We are seeking a talented and motivated Digital Product Manager to join the Morgan Stanley Wealth Management Digital Client Experience & Platforms team. In this role, you will manage the end‑to‑end client experience for paper‑less document delivery and notifications, orchestrating across multiple technology platforms to create a seamless paper‑less banking experience while ensuring regulatory compliance and customer satisfaction.

• Support a Senior Product Manager and Fleet with definition and prioritization of product roadmap, release planning, development and communication and documentation of business requirements.
• Build and maintain prioritized product backlog—identify, groom, and validate epics and user stories for agile sprints.
• Work with Senior Product Manager to define and draft requirements in Jira (Agile) for key strategic programs and tactical projects.
• Support backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with the squad and program stakeholders.
• Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases.
• Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements.
• Prepare presentations and status updates and conduct product demos for fleet and senior leadership.
• Gather, organize and assimilate internal and external feedback to identify and prioritize product gaps, enhancements and new features.
• Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs.
• Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes and visual design comps.
• Team up with Program Management Office / Business Transformation to effectively organize and plan product releases.
• Research and close issue remediation (defects, production issues, etc.), product testing and execution.
• Organize the product backlog and align the roadmap with other teams.
• Create and circulate status reports and release updates.

• 5 years of experience as a software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process.
• Bachelor’s degree is required.
• Knowledge or exposure to financial services, healthcare or retail commerce preferred.
• Demonstrated track record of delivering new innovative fintech, digital products, solutions, or applications preferred.
• Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting.
• Keen intellect—ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements.
• Self‑starter with a drive and demonstrated ability to identify and solve critical problems and achieve stretch goals.
• Naturally curious, analytical and data‑driven—demonstrated track record of utilizing data to measure performance, identify opportunities and make successful decisions.
• Experience collaborating with UI/UX designers and developers to deliver client‑friendly products and user experiences.
• Understanding and knowledge of web and mobile technologies.
• Strong written and verbal communication skills to effectively interact and influence a diverse set of business and technical stakeholders.
• Efficient at managing multiple projects and initiatives concurrently under deadline constraints.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). The Firm ensures equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Expected base pay ranges from $85,000 to $140,000 per year, depending on experience and fit. Total compensation may include commission earnings, incentive compensation, discretionary bonuses, and other related benefits.