Director, Product Management - Access Pass

Overview

Director, Product Management - Mastercard Access Pass

The Director, Mastercard Access Pass, will support the development, management, and execution of the Mastercard Access Pass program globally. We are seeking a strategic and execution-focused Product Manager to lead commercialization and support development of new consumer-facing products. This role is ideal for someone who thrives at the intersection of consumer insight, innovation, and operational excellence - bringing ideas to life and driving sustained market success.

The ideal candidate will be passionate about creating meaningful value for consumers and skilled at navigating regional and cross-functional teams to deliver results.

• Define product vision and strategic roadmap for MA Access Pass
• Manage end-to-end product management of MA Access Pass CVP deployment
• Lead go-to-market strategy and commercialization including monitoring product performance and KPIs, Studio and regional readiness, support sales enablement and training
• Ensure product suite is continually updated to exceed cardholder and issuer expectations, industry standards, and competitive pressures, support ownership of competitive assessments to feed into global product/product architect organization related to driving product development needs
• Develop and maintain up-to-date consumer and market insights and intelligence to identify opportunities globally
• Support the relevant research activities that inform both the current and future products at a global, regional, or country level that will enhance existing product propositions
• Support the development and management of product governance framework and forum
• Work with the regional and local product and cross-functional teams to execute against the Mastercard Access Pass product strategy, including but not limited to ensuring ongoing CVP relevance and optimization
• Support the development of internal and external product narratives, including FSMs, by partnering with product marketing and regional product teams
• Support account teams to win high-priority deals and manage critical customer engagements by developing and delivering competitive product responses in collaboration with regional and functional stakeholders
• Support with review product architecture and flows to ensure readiness

You will have relevant experience in the payment industry, product management, product development, with experience in the consumer and digital payments space. You have a strong interest in digital payment solutions and initiatives and may have had recent involvement. You will have strong interpersonal and collaborative skills to develop relationships and partnerships with a broad range of individuals across the organization.

• Product Management experience in relavant or related field
• Experience/familiarity in user experience research and design
• Understanding of card issuing and payments technologies
• Proven track record in bringing ideas from creation to execution
• Experience leading complex projects through all phases of the project / product development lifecycle
• Strong operational/technical background within the payments and financial services industries
• Strong leadership skills, able to get things done through influencing others
• Self-starter and motivated to work independently and as an effective team member
• Strong business acumen
• Experience in building network products for card issuers and banks a plus
• Ability to comfortably lead strategic product conversations with senior internal stakeholders
• Excellent oral and written business presentation skills with various levels of audience
• Ability to handle multiple partners and projects from initiation to completion
• Excellent interpersonal skills, negotiation, and conflict resolution and/or project management

• Understanding of competitive offerings and industry trends
• Strong analytical and organizational skills – ability to identify process/efficiency enhancements and attention to detail

• Bachelors degree required, MBA preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to…