Parts Coordinator

Welcome to Gerber Collision & Glass

Gerber Collision & Glass is one of the largest collision repair companies in North America. With over $3 billion in sales, more than 1,000 locations, and a growing network of 10,000+ team members across the United States and Canada, we are passionate about delivering WOW to every customer and striving to be the best.

We invite you to join our team. Gerber offers a great place to launch and grow careers, and as we continue to expand, you’ll have endless opportunities for advancement.

Gerber Collision & Glass recognizes, values, and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

The Parts Coordinator’s primary responsibility is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. The coordinator plays a pivotal role in ensuring parts accuracy, quality, and timely availability, thereby supporting the production schedule and vehicle needs.

• Ensure consistent execution of the WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders, confirming the quality, correctness, and quantity of parts received, and accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.#, store them with the vehicle and/or scheduled repairs, and communicate all Parts Price Changes (PPI) to all required team members.
• Order and receive supplemental parts in the MIS, monitor performance of parts, materials, and sublet vendors, and ensure daily reconciliation of the parts vendor invoice history report (e.g., 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent.
• 1–3+ years of experience working with automotive parts; auto body parts experience is a bonus.
• Customer Service oriented; strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem‑solving situations.
• I-Car Registered (currently working toward Gold Class certification).

• Effective verbal and written communication.
• Strong attention to detail and a high degree of accuracy.
• Ability to manage a fast‑paced environment with multi‑tasking while working under pressure.
• Working knowledge of vehicle repair practices.
• Proficiency with Management Information Systems:
  Summit, Repair Centre.
• Working knowledge of Mitchell, Audatex.
• Parts sourcing experience with Car‑part, Progi, APU, LKQ B2B.
• Solid problem‑solving abilities.
• Above average computer proficiency.
• Above average organizational skills.
• Ability to keep up and succeed in a fast‑paced working environment.
• Ability to work well with others and achieve common goals.
• Other duties as assigned.

• Frequently required to bend, crouch, reach, and handle tools.
• Lift in excess of 50 lbs. of materials.

Physical demands:
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

• Annual Paid Time Off (PTO) plans.
• Two weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
• Six paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
• 401(k) Retirement Plan with company match.
• Employer‑Paid Short‑Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Continuing Education Opportunities.
• Free…