Public Safety Administrative Assistant Senior

This position provides essential administrative and clerical support to a department director and staff, helping ensure the department operates efficiently and professionally. The role involves frequent interaction with the public, County employees, and outside agencies, as well as responsibility for scheduling, correspondence, records management, and financial and administrative processes. The ideal candidate is organized, customer-focused, and comfortable handling a variety of administrative tasks in a fast‑paced office environment.

• Serve as the first point of contact by answering phones, greeting visitors, and responding to inquiries from the public, County employees, and outside agencies.
• Provide professional customer service, including responding to requests, resolving routine issues, and assisting with policy and procedure interpretation.
• Prepare, edit, and distribute correspondence, reports, forms, and other administrative documents.
• Schedule appointments, meetings, hearings, and travel; prepare agendas and materials; and maintain official records and minutes as needed.
• Maintain filing systems, databases, and accurate records; perform data entry using multiple computer applications.
• Assist with financial and administrative processes, including processing payments, tracking expenditures, preparing purchase requisitions, and supporting budget activities.
• Order office supplies, coordinate equipment maintenance, and support daily office operations.
• Process payroll‑related documents such as time and attendance records, as assigned.
• Provide general administrative support to department leadership and staff and assist with coordinating routine clerical activities.

• High school diploma or equivalent
• Three (3) years of experience in clerical or administrative work, preferably in an office setting

Licenses and/or Certificates: N/A

• You have a solid understanding of departmental policies, procedures, and office operations, or the ability to quickly learn them.
• You are proficient in Microsoft Word, Excel, PowerPoint, and other standard office software and computer applications.
• You are familiar with modern governmental or professional office practices, equipment, and administrative support functions.
• You are highly organized, detail‑oriented, and able to manage time effectively while balancing multiple priorities.
• You possess strong analytical, research, and problem‑solving skills and can exercise sound judgment in routine situations.
• You communicate clearly and professionally, both verbally and in writing, with a wide range of internal and external contacts.
• You are comfortable preparing correspondence, reports, and records with accuracy and minimal supervision.
• You are proficient in data entry, recordkeeping, and the use of office equipment such as multi‑line phone systems, scanners, copiers, and related technology.
• You are adaptable and able to manage multiple tasks simultaneously while meeting deadlines.
• You provide professional guidance and customer assistance through in‑person, phone, email, and written communication.
• You build and maintain positive working relationships with leadership, coworkers, vendors, and the public.

Walking, sitting, hearing, seeing up close, talking, standing, finger movement, repetitive motions. Dependent upon position assignment, may frequently lift up to 25 pounds and occasionally up to 50 pounds.

Work is performed in a relatively safe, and secure work environment.

The position requires no exposure or risk related to physical and/or mental health and safety.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Charlotte County is an Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.