Office Manager; Corporate Services & Procurement Manager

Position: Office Manager (Corporate Services & Procurement Manager)
Position Overview
Conversive is looking for a proactive, high-integrity  Corporate Services & Procurement Manager  to own end-to-end corporate services operations  and  drive strong commercial outcomes across vendors. This role manages facilities, workplace services, travel, events, security, and employee transport—while also leading  vendor sourcing, rate negotiation, contracting, renewals, and spend governance .
We are specifically looking for someone who treats the company's budgets with the same care as they would manage expenses at home— sharp on pricing, disciplined on waste, and uncompromising on ethics .

Key Responsibilities

Procurement, Commercials & Vendor Management (Primary Accountability)

Own  strategic sourcing and procurement  for corporate services: facilities/housekeeping, security, employee transport, travel, events, office supplies/equipment, pantry, internet/telecom, and select IT/SaaS renewals (in partnership with IT & Finance).

Build and maintain  rate cards and benchmarks  for key categories (cabs, hotels, travel platforms, housekeeping, security, courier/logistics, etc.).

Drive  competitive bidding  (RFPs / multi-quote processes) and maintain clear documentation of vendor selection rationale.

Negotiate and finalise  contracts, SLAs, payment terms, credit periods, penalties, and renewal clauses  to optimize total cost and service quality.

Run periodic  vendor performance reviews  (monthly/quarterly), enforce SLAs, and replace vendors when value deteriorates.

Identify and deliver measurable  cost-saving initiatives  through consolidation, bundling, standardisation, and policy enforcement.

Budgeting, Controls & Governance (Integrity-Focused)

Own budgets for all corporate services categories; track  monthly variance , forecast spends, and highlight risks early.

Ensure  zero leakage  through strong process discipline: approvals, PO/WO creation, invoice verification, service acceptance checks, and documentation trails.

Implement and maintain  spend governance : thresholds, approval matrix, vendor onboarding checks, and periodic audits/reviews.

Uphold strict ethical standards:  no gifts/kickbacks , conflict-of-interest disclosure, and full compliance with company Code of Conduct and anti-bribery expectations.

Workplace & Facilities Operations

Manage end-to-end facilities operations: maintenance, housekeeping, repairs, utilities, pantry, and overall workplace experience.

Ensure compliance with safety, health, and statutory requirements; maintain readiness for audits and inspections.

Coordinate office assets and inventory: procurement, tagging, allocation, and lifecycle management.

Travel, Events & Logistics

Own domestic/international travel operations: policy adherence, approvals, bookings, and cost optimization.

Create and manage  corporate tie-ups  with hotels and travel providers; negotiate dynamic pricing, cancellation terms, and service guarantees.

Plan and execute company events, team off sites, and celebrations with strong vendor control, budgets, and operational excellence.

Manage logistics for courier/shipment needs and internal moves to support onsite and remote teams.

Security & Employee Transport

Manage security operations: access control, visitor management, CCTV oversight, emergency preparedness, and vendor coordination.

Own employee transport: vendor management, route optimization, scheduling, and service-quality monitoring to improve safety and punctuality.

Employee Support & Service Orientation

Act as the primary point of contact for employee queries related to workplace services.

Create simple SOPs and communication that improve clarity and reduce repeated escalations.

Success Measures (What 'Good' Looks Like)
Savings delivered  vs baseline across major categories (quarterly/annual).

Budget variance control  and improved forecasting accuracy.

Strong  SLA adherence  and improved employee experience scores for workplace services.

Audit-ready documentation and  clean processes  with minimal exceptions.

Demonstrated  integrity and transparency  in all vendor engagements.

Requirements

Qualifications & Experience
Bachelor's degree (Facilities, Operations, Business, or related fields preferred).

5–8+…