Job Description & How to Apply Below
Location:
Pune
Description
Seeking an IT Supply Chain Coordination Specialist to facilitate the seamless integration of IT systems and processes within our supply chain operations. This role focuses on enhancing communication and collaboration across departments, ensuring efficient supply chain management
Key Responsibilities
Coordination and Communication:
Act as a liaison between IT, procurement, logistics, and other departments to ensure alignment on supply chain objectives and initiatives.
Process Optimization:
Identify opportunities for process improvement within supply chain operations, utilizing IT solutions to enhance efficiency.
Data Management:
Monitor and analyze supply chain data to provide insights for decision-making, supporting inventory management, order fulfillment, and demand planning.
Issue Resolution:
Troubleshoot and resolve system-related issues impacting supply chain operations, coordinating with IT support as necessary.
Reporting:
Prepare regular reports on supply chain performance metrics, presenting findings to management and stakeholders.
Collaboration:
Work closely with cross-functional teams, including procurement, logistics, and finance, to ensure alignment and support for supply chain initiatives.
Support Implementation:
Assist in the implementation of new supply chain technologies, including testing, training, and user support.
Continuous Improvement:
Participate in initiatives to drive continuous improvement in supply chain operations, leveraging data-driven insights.
The role will report into the Supply Chain Lead and will be responsible for several key areas. Take responsibility for all BAU and project software or hardware requests
Manage and fulfil pipeline of tickets supplied via Service Now
Liaise proactively with the end user/requestor to ensure regular updates are provided on outstanding requests
Ensure all requests are fulfilled within SLA's
Manage pipeline of IT Hardware or Software renewals ( Execute and negotiate renewals, ( Reduction in IT contract renewal spend vs budget
Objectives of the role
The objective of the role will be to deliver best in class service for all renewals and asset BAU/Project requests. This will be delivered through: Delivery of SLA's
Continued improvement in processes
Effective communication with stakeholders
Reduction in IT contract renewal spend vs budget
Skills, Knowledge & Expertise
Supply Chain Management, Reporting, Service Now, Joiner / Starter Mover Leavers (JML), Logistics, Procurement, IT Supply Chain, vendor management
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