CSP Manager - Microsoft Partnership

About Birlasoft:
Birlasoft is a global technology company enabling 'next-generation' digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering 'future-ready' solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasoft's nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture.

With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work.

Role:  Manager

Education
MBA or equivalent a plus acumen with sales, marketing, and solution development

Location:

Pune or Noida

Experience :  13-17 years of experience

Role & responsibilities:
Strong experience in leading multiple Alliances and Partnerships for key SIs, particularly Microsoft
Microsoft operations lead – Ability to manage CSP Business, Partner Center portal, Supplier portal, Incentives and other key operations activities
CSP Operations lead – Managing Direct and Indirect CSP portal, onboarding customers, Optimizations and managing the cloud environment
Drive proactive CSP value sell
Managing the supplier portal and funding operations and logistics
Build and maintain activity and performance reports and dashboards.
Update the internal CRM system with activities and information as needed and aligned to senior management expectations.
Well networked in the industry esp. within the ecosystem of Hyperscaler and providers in modern digital technologies space (Cloud, AI, Digital and Data)
Proven track-record of a multi-million revenue influence through alliances channel, via sell-with and sell-to modes
Good understanding of the sales cycle
Present and promote the Microsoft value proposition and its capabilities leveraging your extended team as needed to enable the partner to build a profitable and sustainable Microsoft business by understand the value and investment payback.
Driving your partners to grow their investment in Microsoft focusses on the four C's – Capacity, Capability, Competency and Customer Success.
Liaison to the Sales organization supporting and growing their partner influence business relative to their sales effort and objectives.
Source new opportunities for our sales team via your partner ecosystem and support them during the sales motion.
Provide regular communication and transparency to promote the success of the partnership both internal and external.
Manage all MSP (Managed Services) opportunities for your partners providing coverage for the Microsoft account teams.
Act with integrity and respect for all.

Skills Required:

Previous experience of managing the Microsoft business especially CSP business and operations
You must exhibit excellent business literacy and acumen with the ability to build and articulate joint business value whilst interfacing at the senior management and C-level with ease.
Adept at moving quickly between low-level execution and high-level strategic thinking.
You must be able to engage in the most strategic, whilst executing in the very tactical as needed.
Superior relationship building skills across both internal and partner stakeholders creating win-win where possible.
Excellent executive communication and presentation skills.
Proven track record of exceeding business performance objectives.
Experience operating within the Enterprise software alliances or software consulting market a plus.
Fast pace and high growth company experience a plus.
High degree of business acumen with sales, marketing, and solution development – MBA or equivalent a plus.
Capable of performing within a dynamic virtual team environment.
Conflict resolution skills are essential.