Datacenter Technician

Job Description

Role:
Datacenter Technician

Location:

Pune

L1 Technician (1–2 years’ experience):

Responsibilities:

- Move servers and switches to the required destination for installation.
- Inspect servers and switches to ensure they are not damaged in any way.
- Smoke test servers to ensure the server is functioning as intended.
- Install servers and switches and cable them according to the provided wire map.
- Ensure that all cables are bundled neatly and in accordance with standards.
- Double-check with network administrators to ensure everything is cabled correctly and all connections are up.
- Install additional components as needed (NIC, drives, memory).
- Assist in unboxing and preparing servers as required.
- Perform auditing of servers and consumables.

L2 Technician (2–5 years’ experience):

Responsibilities:

- Troubleshoot a variety of servers and isolate the problems encountered.
- Order replacement parts, install them in servers, and ship defective parts back to their respective vendors.
- Update server firmware to ensure the latest approved versions are installed.
- Configure IP addresses and default login credentials on servers.
- Reach out to and assist network administrators with server-related issues, including:
- Replacing broken or damaged cables
- Re-routing cables to different ports on servers or switches
- Replacing optics on server and switch ports
- Replacing parts and installing upgraded versions in servers
- Temporarily rack and stack a server or switch in a cabinet and cable it so network administrators can remotely log in and run configurations.
- Assist network administrators who request specific assistance with servers or switches.
- Perform other duties as assigned, based on operational needs.