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Job Description & How to Apply Below
Team Function:
The Insurance Mainframe Job Subject Matter Expert (SME) team is responsible for ensuring the stability, performance, and operational integrity of the mainframe environment supporting insurance applications. Key functions include:
Core Responsibilities
Incident Management
Analyze and resolve job failures, spool issues, and performance bottlenecks
Provide root cause analysis (RCA) and implement preventive measures
Environment Support
Maintain mainframe environments for development, testing, and production
Coordinate with infrastructure teams for system health and resource optimization
Performance Tuning
Monitor CPU, spool, and memory utilization
Optimize job configurations to reduce resource consumption
Compliance & Audit
Ensure jobs comply with regulatory and security standards
Maintain documentation for audits and governance
Collaboration
Work closely with application teams, operations, and business units
Provide technical guidance and best practices for job design and execution
Key Responsibilities
Environment Support & Stability
Manage and maintain mainframe environments for development, testing, and production
Monitor system health, resource utilization, and job performance
Batch Job Expertise
Oversee scheduling, execution, and troubleshooting of insurance-related batch jobs
Analyze job failures, spool issues, and CPU spikes; implement preventive measures
Incident & Problem Management
Provide root cause analysis (RCA) for outages and performance issues
Collaborate with operations and application teams to resolve incidents promptly
Performance Optimization
Tune jobs and system parameters to improve efficiency and reduce resource consumption
Implement best practices for job design and output management
Compliance & Documentation
Ensure adherence to regulatory, security, and audit requirements
Maintain detailed documentation for processes and incident resolutions
Requirements
Mainframe Technologies
Patches
System Administration
zOS
Mainframe technologies (JCL, COBOL, DB2, CICS) - Advanced
Batch job scheduling tools (e.g., Control-M, CA7).
- Advanced
Knowledge of spool management, CPU optimization, and performance tuning.
- Advanced
Excellent problem-solving and communication skills - Advanced
Insurance domain experience is a plus - Advanced
Benefits
Competitive compensation and benefits package:
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development
Note:
Benefits differ based on employee level.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
The Group €22.5 billion in revenues in 2023.
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