Systems & Operations Associate; General IT + Automation

Position: Systems & Operations Associate (General IT + Automation)
About Sibros Technologies

Who We Are

Sibros is accelerating the future of SDV excellence with its Deep Connected Platform™ that orchestrates full vehicle software update management, vehicle analytics, and remote commands in one integrated system. Adaptable to any vehicle architecture, Sibros' platform meets stringent safety, security, and compliance standards, propelling OEMs to innovate new connected vehicle use cases across fleet management, predictive maintenance, data monetization, and beyond.

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Our Mission

To innovate remarkable connected mobility technologies that give our customers unmatched value and are essential to how people and goods move from point A to point

B. Our goal is to make it simple for the world's trailblazing OEMs to develop at speed and at scale securely keeping the roads and drivers safe.

About

The Role

Job Title:

Systems & Operations Associate (General IT + Automation)

Location  :
Pune, India

Experience  : 2 to 5 years

Sibros is a lean, fast-moving team and we keep internal operations lightweight and practical. This role is built for a curious generalist who wants broad exposure and real ownership. You will help employees stay productive day-to-day, keep our core tools and systems running smoothly, and improve how we operate by simplifying workflows and automating repetitive work.

You will work across internal support, SaaS platforms, access management, device and hardware tracking, vendor coordination, and process improvements. A big part of the job is finding friction points in how we operate (onboarding, access requests, inventory tracking, internal requests, approvals, reporting) and making them cleaner, faster, and more scalable using a mix of common sense, good documentation, and modern tools including AI automation.

This is not a traditional IT administrator role and we do not run heavy infrastructure. We want someone who is willing to do a little bit of everything, learns quickly, communicates clearly, and follows through. If you like solving messy problems, making systems feel 'easy,' and being the person who makes things work better every week, you'll do well here.

What You'll Do

Automation and Process Improvement

Identify repetitive workflows and streamline or automate them
Build lightweight internal tools and dashboards using spreadsheets, no-code tools, and basic scripting (you can learn on the job)
Experiment with AI automations to improve onboarding, internal requests, reporting, documentation, and team productivity
Document processes so work is repeatable and scalable

SaaS Tools and Access Management

Support onboarding and offboarding by setting up accounts and access across key tools (Google Workspace, SSO, Jira, etc.)
Maintain user groups, permissions, tool hygiene, and access consistency
Assist with periodic access reviews and basic security cleanup work (with guidance from leadership)

Employee Tech Enablement

Set up, deploy, and maintain laptops and shared devices (Mac, Windows, Linux)
Prepare devices and access for new hires and support offboarding returns
Install and configure software, manage updates, and handle basic troubleshooting
Maintain internal device inventory and coordinate repairs or replacements as needed

Hardware and Vendor Management

Track internal hardware, shared devices, and loaner equipment across teams and locations
Coordinate shipments, returns, and inventory updates with Operations and Accounting
Improve tracking tools and workflows to increase visibility and reporting quality
Manage vendors related to workplace technology and tooling (device suppliers, service providers, IT support partners)

Office Network & Workplace Tech (Lightweight)

Help troubleshoot basic office network issues (we use Ubiquiti) and coordinate with external support when needed
Support Wi-Fi, VPN, conferencing setups, and shared office tech
Keep IT procedures and internal documentation current as systems evolve

What you should know

Bachelor's degree in computer science, information technology, or a related field
2-3+ years experience in IT support, operations, technical coordination, or a similar role
Strong organizational skills and ability to manage multiple small projects at once
Comfortable learning new tools quickly and working independently
Clear written and verbal communicator who closes loops and documents work
Practical problem-solver with good judgment and attention to detail
Startup mindset: flexible, proactive, willing to do whatever needs doing

Bonus (Nice to Have)

Experience with automation tools (Zapier, Make, Apps Script, basic scripting, etc.)
Experience building simple internal tools (Airtable, Retool, Notion databases, Google Sheets workflows)
Familiarity with device management concepts (MDM, endpoint tooling, inventory systems)

What We Offer

You will work with an awesome team where work culture is built to help you grow and have sense of full responsibility and accountability on a daily basis
You will have opportunities to work with…