Support Manager, FIX Connectivity, Information Technology

Key Areas of Responsibilities

Primarily responsible for taking care of FIX infrastructure and changes associated with it
Responsible for certifying clients and on boarding them in Production
Responsible for FIX QA related activities as and when assigned
Responsible for coordinating with other teams (application, infrastructure etc)
Ensure along with own work, review work of junior team member and quality and timely delivery
Mentoring and train the junior staff and bring them up to the speed
Responsible for Incident and problem management and part of the escalation's procedure in FIX space
Interact with developers and work across teams for QA projects
Interact with business users and client for investigation of any issue with electronic order flow
Work on SQL, Unix & proprietary trading environment
Work on rollouts for new/existing Markets and new/existing products
Work on Critical Projects with demanding time frames
Work on various in-house developed systems and assist with the QA for the same
Work on Bloomberg and various automation tools with an effort to continuously automate the process
Follow standards and best practices, involving the broader technology organization where appropriate
Analysing the problems and creating definite test suite for the same

Requirements

University Graduate with a Technical Engineering (B.E/B. Tech)/MCA degr ee
Mandator y - experience of working  in Equities Broker age Front Office role for Capital Markets
Must have exposure working on Production Support and QA environment
Must have exposure in working directly with end customers/business, vendors, other project stakeholders as need ed.
Mandatory - FIX Protoc ol experience required especially around FIX certification process
Should have good working knowledge  on SQL & a m p;
Unix
QA experience requi red with good problem solving and trouble shooting skil ls
FIX client onboarding experie nce required and fixing issues on fly.
Excellent communication skill, both verbal and written, as this role requires extensive communication within and outside the firm.
IT Experience 8 to 12 Years
Good command of spoken and written English