Core Networking-Routing & Switching - Cisco

Position: CORE NETWORKING-ROUTING & SWITCHING - CISCO
Job Description

What's this role about

Here's How You'll Contribute

You'll do this by:

Core Skills

Desired

Skills:

How We'd Like You To Lead

Advantage Zensar

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.

Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans' status.

Zensar Is a Place Where You Are Free To Express Yourself In An Environment That Values Individuality, Nurtures Development And Is Mindful Of Wellbeing. We Put Our People And Customers At The Center Of Everything That We Do. Our Core Values Include

Putting people first
Client-centricity
Collaboration

Grow. Own. Achieve. Learn. with Zensar

Responsibilities

24x7 support.
Support day-to-day network activities, including:
Real time Monitoring operations of all backbone links, WAN/LAN network devices, security devices.
Dedicated Network Surveillance using Client monitoring tools to ensure network performance goals are met.
Maintain consistent IOS release on network devices.
Ensuring continuous operation of servers and services.
Support for Converged Networks Troubleshooting of all network and system related problems.
Update Smart Net information for Cisco network devices.
Respond to incoming tickets, troubleshoot, and escalate, if necessary.
Work with Cisco TAC as and when required.
Analyze and resolve network hardware and software connectivity issues.
Maintain an accurate inventory of all network equipment, circuits, IP addresses.
Maintain accurate network diagrams and associated documentation.
Develop a triage and problem-resolution process.
Standard Report Generation
Interfacing with other teams to scope & get required inputs for troubleshooting.
Maintain SLA monitoring and compliance reporting.
Escalating issues to next level as per define procedures.
Adherence and compliance to the defined processes and tasks assigned.
End user interaction for network issues
CCNA certified candidate is preferred.
Hands on experience on Cisco ISE, Palo Alto, Global Protect VPN, Netbox, thousand-eyes monitoring tool, Zenoss Monitoring tool would be an added advantage.
Hands on experience on Cisco routers/ Switches, Nexus, Cisco WLC's
Should have command on verbal and written English language,
Collaboration, communication, and interpersonal skills.
Documenting processes and maintaining knowledge base article in the ticketing system.

Qualifications

24x7 support.
Support day-to-day network activities, including:
Real time Monitoring operations of all backbone links, WAN/LAN network devices, security devices.
Dedicated Network Surveillance using Client monitoring tools to ensure network performance goals are met.
Maintain consistent IOS release on network devices.
Ensuring continuous operation of servers and services.
Support for Converged Networks Troubleshooting of all network and system related problems.
Update Smart Net information for Cisco network devices.
Respond to incoming tickets, troubleshoot, and escalate, if necessary.
Work with Cisco TAC as and when required.
Analyze and resolve network hardware and software connectivity issues.
Maintain an accurate inventory of all network equipment, circuits, IP addresses.
Maintain accurate network diagrams and associated documentation.
Develop a triage and problem-resolution process.
Standard Report Generation
Interfacing with other teams to scope & get required inputs for troubleshooting.
Maintain SLA monitoring and compliance reporting.
Escalating issues to next level as per define procedures.
Adherence and compliance to the defined processes and tasks…