Job Description & How to Apply Below
Campus Dekho is a web and app-based platform dedicated to simplifying the higher education admissions process for students. By providing personalized guidance, updated admissions information, and a user-friendly interface, we empower students to find, explore, and secure admission to their dream colleges. Our mission is to make the complex process of college admissions accessible, enabling informed decision-making for a successful academic future.
Join us in shaping the educational journeys of students across the nation.
About the Role :
As an Academic Counsellor at Campus Dekho.
AI , you will be the primary point of contact for prospective students and their parents—guiding them through the program offerings and admission process. You'll play a crucial role in shaping their educational journey by providing accurate program information, resolving queries, and ensuring a seamless and engaging enrollment experience.
Student & Parent Counselling Provide professional, clear, and ethical guidance to prospective students and parents throughout the admissions journey.
Explain program offerings, eligibility criteria, fee structures, financial assistance options, and campus facilities in a transparent manner.
Build strong rapport and trust through personalized, empathetic, and solution-oriented counselling.
Conduct regular follow-ups to support students in making well-informed admission decisions.
Handle anxious or irate students and parents with patience, sensitivity, and tact.
Admissions Operations Ensure timely completion, verification, and documentation of all admission-related processes.
Coordinate with internal academic and operations teams to ensure smooth onboarding and accurate record management.
Track, update, and report admission funnel metrics and student progress.
Support campus visits, counselling drives, admission events, and orientation programs.
Demonstrate flexibility in handling additional responsibilities and extended working hours during peak admission periods.
Required Skills & Competencies Excellent verbal and written communication skills.
Fluency in English and Hindi.
Strong interpersonal, persuasion, and relationship-building abilities.
Patient, empathetic, and composed under pressure.
Highly organized with strong attention to detail and multitasking capability.
Professional demeanor with a presentable appearance.
Target-oriented with a proactive and results-driven mindset.
Preferred Background Minimum 2 years of experience in student counselling, admissions, or customer-facing roles (preferably in Education or EdTech).
Prior experience in selling or counselling technical or career-oriented courses will be an added advantage.
Educational Qualification Graduate degree (Bachelor's or equivalent) is mandatory.
Work Schedule 6 working days per week (rotational shifts based on rosters).
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