Guest Relations Specialist

Responsibilities

Culture Requirements:
Behaviors

Smooth functioning of front-desk and reception

- Greet and assist visitors and guests including the provision of support business services including acting as the interface between the client / visitor stakeholders and internal management staff
- Answer all incoming calls, queries and director take messages for the appropriate department in a

professional manner

- Escorting visitors to meeting rooms from the reception

Coordination activities

- Office car maintenance/insurance renewals and lease payments
- Sorting & distribution of incoming mail
- Booking & tracking couriers

- Requisition ing for magazines, newspapers

Provide support to Office Manager

- Tracking and updating car parking records
- Indenting for stationery, cleaning & pantry supplies
- Facilities management – managing roster, allocation of duties and payroll for drivers, pantryboys, housekeeping staff & office boys
- Training for facilities staff
- Vendor onboarding and registration
- Arranging for snacks, office lunches, birthday cakes etc.
- Oversight on food deliveries & ensuring timely service for meetings

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