CL Assistant Account Manager – Surety

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected—through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

The Assistant Account Manager – Surety is responsible for assisting Account Managers, Senior Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies, and procedures of the Company.

• Participates in the renewal preparation process, including generating renewal updates on accounts specified by the Account Manager, Senior Account Manager or Producer.
• Review bond requests to verify for accuracy and request any additional supporting documents from insured.
• Provides quality customer service to clients, team members, and carriers.
• Communicates with company personnel regarding the client’s needs and/or issues.
• Maintains an accurate suspense system on all items that require a response.
• Fields phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations, etc.
• Responsible for scanning communications and documents.
• Input/maintain data on account management system and ancillary systems as required.
• Prepares and coordinates all transactions, paperwork, and internal processing for assigned accounts.
• Other reasonable duties as assigned.

• High School Diploma or equivalent.
• P & C Insurance Producer License Required.

• Two or more years of office experience strongly preferred.
• Exceptional customer service skills.
• Excellent organizational, interpersonal, communication skills.
• Proven ability of working in a successful team environment.
• Strong data entry skills.
• Proficient in Microsoft Word, Excel, Outlook, and internet utilization.
• Applied Agency Management System experience preferred but not required.

• The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• While performing the duties of this job, the employee is regularly required to sit; use hands, fingers, and talk or hear. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision on computer monitor.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here: http://(Use the "Apply for this Job" box below)..

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The expected salary range for this position is $23–$27/hr depending on geographical location and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid‑time‑off benefits, and eligible bonuses, equity and commissions for some positions.

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today! Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.