Patient Services Coordinator - Veterinary Teaching Hospital

Online applications must be received before 11:59pm on:

March 3, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

284F-_NPS - Patient Services Coordinator

Patient Services Coordinator - Veterinary Teaching Hospital

Classified

The Patient Services Coordinator serves as a primary contact and liaison between general public, clients, referring veterinarians and Veterinary Teaching Hospital personnel. This position coordinates patient care needs through scheduling patient appointments, triaging patient telephone calls to medical staff, registering patients, providing point-of-service admission, maintaining patient records and assembling patient charts, initiating and processing patient charge documents, and other general service support.

Patient Services Coordinator – Agricultural Animal & Theriogenology Services:
This position coordinates the patient care needs of clients within the LA Theriogenology services and oversees the day-to-day operation of the unit.

Patient Services Coordinator - Small Animal Surgery:
This position coordinates the patient care needs of clients within the Small Animal Surgery services and oversees the day-to-day operation of the unit.

This is a full time (100% FTE),
permanent position. This position is overtime eligible
.

$3,665 - $4,882 | Range 41 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For a more detailed summary of benefits offered by WSU for classified staff visit: (Use the "Apply for this Job" box below). Find total compensation here: .

• High school graduation or equivalent AND three years of general office experience or two years of office or customer service experience in a healthcare setting; OR equivalent education/experience.

• Experience working in veterinary clinic/setting.
• Experience providing coordination and support activities to clients and clinicians.

.edu

College of Veterinary Medicine

Veterinary Teaching Hospital

Pullman, WA 99168

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume

2) Cover Letter

• External candidates, upload all documents in the “Application Document” section of your application.
• Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.
• Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
• Reference contact information will be requested later in the recruitment process through Workday.

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or…