Navigator

Online applications must be received before 11:59pm on:
March 15, 2026 Available Title(s)

1481- - Student Services Coordinator/Advisor 1

Benefits Navigator

Admin. Professional

As the Benefits Navigator within Student Affairs, you will serve as the single point of contact for students to receive support to access public and institutional resources such as public benefits (Working Connections Childcare, Basic Food or SNAP), emergency assistance grants, housing supports, food pantry items, etc. You will assist all students with providing intake, referrals, and support in accessing resources at the university and/or with other community partners.

In this role, you will work to enhance collaborations with community partners and increase resources for institutions to support students with low incomes.

This is a full-time (100% FTE),
permanent position. This position is overtime eligible
.

$3,750.85 - $4,200.00 – Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

• Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‑for‑year basis.
• Demonstrated excellent verbal/written communication and interpersonal skills.
• Demonstrated experience with modern office technologies, such as the Microsoft Office Suite.
• Demonstrated ability to work effectively and positively with diverse populations.
• Demonstrated ability to prioritize tasks effectively.
• Attention to detail, organized, and able to meet deadlines.
• Demonstrated ability to exercise professional judgment, including the ability to work independently.

• Previous work experience at an institution of higher education.
• Experience or knowledge of advising/counseling students.
• Experience or knowledge of coordinating services related to meeting the fundamental needs of students through private basic needs/social programs.
• Experience analyzing, evaluating, using professional judgment and/or applying a comprehensive depth of knowledge to support students in a higher education setting or equivalent.
• One or more years of experience advising/counseling students in a higher education setting or equivalent.
• Familiarity with Washington State University policies and procedures.

Not eligible for work visa sponsorship

We’re here to foster student learning, development, and well-being, in and out of the classroom, on and off campus. In partnership with the academic mission, we create the spaces where students live, eat, learn, lead, work, play, and grow. From connecting with friends and exploring interests to finding mentors, gaining employment experience, and accessing resources when you need them, our programs and services are designed to help you thrive in every part of your Cougar journey.

Dean of Students

Pullman, WA

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

• Cover Letter
• Resume
• External candidates, upload all…