Parts Counter
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.
Pueblo Brake is looking to fill a Parts Counter position.
ResponsibilitiesParts counter personnel interact directly with customers, whether they are individuals seeking parts for personal vehicles or professionals requiring components for commercial purposes. Excellent customer service skills, including effective communication and problem-solving, are essential to assist customers in finding the right parts.
Counter staff need to be knowledgeable about different types of parts, their specifications, and compatibility with various makes and models of vehicles or equipment. They often use parts catalogs, computer systems, and databases to identify and locate the correct parts.
When customers request specific parts that are not readily available in stock, parts counter personnel help place orders with suppliers or manufacturers. They track the order s progress and provide customers with updates on delivery times.
Maintaining an organized and up-to-date inventory of parts is crucial to ensure that parts are readily available when needed. Parts counter personnel monitor stock levels, reorder parts as necessary, and manage returns or exchanges.
Sometimes customers may encounter challenges while installing or using parts. Parts counter staff may need to assist in troubleshooting issues, providing advice on installation, and ensuring that customers have a positive experience with the parts they purchase.
Accurate record-keeping is vital for tracking sales, inventory levels, and customer orders. This information helps with restocking, analyzing sales trends, and providing data for financial reporting.
Parts counter personnel often collaborate closely with other departments within an organization, such as service departments, sales teams, and management, to ensure a smooth flow of parts and information.
Pay:
Based upon experience anywhere from $18.00 - $25.00
- 401(k) retirement plan with company match
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short- and Long-Term Disability Insurance
- Paid Vacation, Sick, and Holidays
- OEM Training Incentive for Parts & Service personnel
- Tool Reimbursement for service employees
- Tuition Reimbursement for service employees
- Discount on Parts/Labor and Vehicle Purchases
- Employee Referral Bonus
- Professional work environment
To apply please contact Cheryl Rierson at or .
Come experience the difference!
In joining the North American Truck and Trailer family, you re not just securing a job – you re becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member s contributions are acknowledged and celebrated. As an integral driver or member of our team, you ll experience a range of benefits that extend beyond the professional realm.
From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we re committed to ensuring your well-being and success. At North American Truck and Trailer, you re not just an employee; your part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own.
Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!
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