Mortgage Sales Manager

About The Role

Ready to Lead and Close Deals? Join Us as a Mortgage Sales Manager!

Are you a driven leader with a passion for helping people achieve their home ownership dreams? We’re looking for a Mortgage Sales Manager to lead a high-performing team and take our mortgage division to the next level.

Bank Happy. Work Happy. Right Here.

The base pay for this position is $75,000.00 plus commissions and overrides.

Our Mortgage Sales Manager is responsible for the development of mortgage loan production from origination to funding utilizing existing systems, tools and established Bank of the San Juans workflows. Responsible for assigning sales objectives for the mortgage production team based on existing loan products and meeting them on an annual basis. Responsible for managing production by MLOs and personal production as well as specific workflow procedures during the application, approval, and funding process, and to provide relevant information and guidance to the customers.

Responsible for developing new business relationships with Bank Partners, Realtors, and Builders. Responsible for the recruiting, hiring, training and development of MLOs in the division.

Essential Functions
:

• Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate.
• Directs the management of the mortgage loan portfolio and assures that policies and procedures are implemented and maintained to optimize the potential for the achievement of volume, revenue, loan quality and charge-offs.
• Ensures that all mortgage loans are underwritten to Investor (FNMA/FHLMC) and Bank Portfolio guidelines and lending standards.
• Develops and implements strategies and tactics to attain mortgage loan growth and profitability goals that will enhance and complement the goals and objectives of the Strategic Plan. Develops marketing strategies and campaigns for the various mortgage loan products and services.
• Cultivates branch awareness of mortgage products and services through frequent interaction with staff.
• Reviews and monitors loan production volume for processing and origination.
• Responsible for maintaining loan quality in compliance with Bank policy, underwriting standards and documentation requirements.

Mortgage Loan Originator Duties
:

• Determine financing objectives and goals. Conduct the loan interview and secure the customer information necessary to initiate a loan transaction. Provide loan information and service to customers, realtors, and others as needed.
• Receive and screen loan applications. Pull, review and analyze credit. Gather financial data. Notify clients to resolve discrepancies such as late payment history, judgments, etc. Discuss options. Inform clients of closing costs such as appraisals, attorney fees.
• Prepare records and reports as requested regarding loan origination and closing activities as needed.
• Collect supporting loan documentation. Request personal employment and credit check of the applicant, request an appraisal on the property and/or construction plans under consideration.
• Maintain constant communication with clients via email, phone and mail form application to closing and post-closing. Communicate with attorneys, realtors, appraisers and vendors pertaining to specific client needs.
• Maintain contacts and good working relationships with real estate brokers, attorneys, and builders to assure a favorable image of the organization and to provide information regarding current loan policies and procedures.
• Receive inquiries from prospective customers regarding all types of mortgage and construction loans, provide requested information regarding the organization’s lending policies and procedures.
• Responsible for maintaining loan quality in compliance with Bank policy, underwriting standards and documentation requirements.

• Adhere to Bank of the San Juans Company Core Values.
• Adhere to all applicable banking regulations, applicable laws, company policies, management directives, security, and operational procedures.
• Responsible for the timely completion of all required Compliance and Security training assigned by GBCI and BSJ.
• Responsible for adherence to Bank Security Policy and for reporting security risks to management.
• Keep management appropriately informed of area activities and of any significant problems.
• Support the bank's mission by participating in Community Service and Bank sponsored activities.
• Employee must be capable of regular, reliable, and timely attendance.
• Attend and actively participate in required meetings.
• Provide exceptional internal and external customer service by…