Director, Business Management, Management

JOB DESCRIPTION

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and Neu Vector. More than 60% of the Fortune rely on SUSE to power their mission‑critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

SUSE is an Open Source software pioneer and market leader with a fast‑paced, exciting environment at the leading edge of Enterprise Linux, Enterprise Container Management (ECM) Solutions, and Edge Computing.

SUSE’s Enterprise Container Management portfolio offers a full spectrum container management solution covering Rancher, Harvester, Longhorn & container security with Neuvector.

The Director of Operations for SUSE’s Enterprise Container Management business unit reports into the VP of Product and Operations and will assist the business unit with program management for strategic initiatives, partner with Finance to manage and draft budgets, run stakeholder communications like Quarterly Business Reviews, Customer Advisor Reviews and internal stakeholder interlocks and provide general business intelligence required to inform the leadership teams in their business decisions.

• Strategic Programs:
  Lead strategic initiatives that include a cross functional set of internal and external stakeholders
• Stakeholder Management:
  Serving as a liaison between the ECM business unit leadership team, and other senior executives, internal teams, and external partners. Managing communication and relationships with key stakeholders to ensure product success.
• Financial Management:
  Actively observe business unit financial performance and provide data points needed in financial planning
• Business Intelligence:
  Measure and refine KPIs that help determine successful execution of the business goals
• Cross‑Functional
  
  Collaboration:
  
  Facilitating effective communication and collaboration between product management, engineering, marketing, sales, customer support, and other departments
• Process Optimization:
  Streamlining and improving product management processes to enhance efficiency, reduce time‑to‑market, and increase quality.
• Continuous Improvement and Innovation:
  Promoting a culture of innovation and continuous improvement within the product management teams, by staying updated on industry best practices.

• Project and Program Management Background:
  Experience in project and program management with a focus on managing timelines and deliverables is required.
• Communication and Storytelling:
  Ability to convey complex concepts in simple but resonating ways, in form of documents and presentations
• Cross‑Functional
  
  Collaboration:
  
  Previous roles that involved extensive cross‑functional collaboration, especially with engineering, product, marketing, and sales teams.
• Stakeholder Management:
  Experience in managing relationships with stakeholders, both internal (executives, team members) and external (partners, clients).
• Change Management:
  Background in managing transitions, organizational changes, or shifts in strategy, with a focus on minimizing disruptions and ensuring a smooth transition.
• Innovation and Ideation:
  Exposure to fostering a culture of innovation, encouraging creative thinking, and driving new product ideas.

• Strong Communication:
  Excellent verbal and written communication skills to articulate vision, goals, and strategies clearly to the team and stakeholders.
• Bias for action and ability to…