Senior Enterprise Sales Manager - Head of Education

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high‑performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category, serving over 18,000 clients globally. Building a category takes grit, determination, and a disdain for convention, but most of all it requires close‑knit, high‑functioning teams with unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you.

From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

As the EDU Sales Leader, you will lead an organization of talented managers and sales executives across the U.S. dedicated to the academic sector. Your team’s overarching objective is to drive company revenue growth through net new customer acquisition and expansion within our current base of K‑12 districts and higher education institutions. This leader will be integral to the success of the EDU vertical, serving as a key driver of innovation in how schools and universities use data to improve the student and faculty experience.

We need a talented Sales Leader to enable the EDU sales team to deliver at their highest potential in this mission‑critical sector.

• Takes Initiative:
  Understands the expected outcome, gets the context of the academic landscape, and works entrepreneurially to get it done.
• Influential Communicator:
  Influences effectively at the team level and builds trust with provosts, superintendents, and cabinet‑level leaders.
• Proven Results:
  Strong track record of exceeding quota in complex technology environments.
• Strategic Acquisition:
  Ability to acquire new institutional clients and navigate the unique procurement cycles of the education market.
• Complex Platform Selling:
  Expertise in selling the Qualtrics Experience Management (XM) platform as a centralized "Research Engine" to large, strategic university systems and major school districts.

• Strategic Leadership Role:
  You will influence organizational initiatives with executive exposure that substantially impacts the company’s long‑term strategy concerning both customer and employee experience.
• Thought Leadership:
  Stay current on trends and advancements in K‑12 and higher education experience as a thought partner in identifying new opportunities for growth.

• Scale EDU Growth:
  Lead an EDU Sales organization to drive long‑term employee, team, and institutional success while scaling revenue growth.
• Academic Thought Leadership:
  Act as a customer advocate and thought leader to elevate the adoption of Experience Management (XM) in K‑12 and higher education.
• Organizational Leadership:
  Lead an organization of sales managers and mid‑level to senior sales executives selling to mid‑market and enterprise academic accounts.
• Performance Management:
  Meet quarterly and annual objectives and key results through accurate and timely reporting.
• Strategy &
  
  Coaching:
  
  Coach direct reports in EDU‑specific sales strategy, pipeline management, and career development.
• Executive Sponsorship:
  Serve as an executive sponsor during enterprise‑level deals, interfacing with C‑level academic leaders.
• Internal
  
  Collaboration:
  
  Develop and maintain positive relationships with internal teams (Professional Services, Implementation, etc.) to ensure a collaborative approach to securing large enterprise campus and district‑wide engagements.
• Competitive Intelligence:
  Maintain a real‑time understanding of the competitive landscape in EdTech to assist in building win‑based proposals and pricing.