Lead Site Reliability Engineer

OPENTEXT - THE INFORMATION COMPANY

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

As a Site Reliability Engineer (SRE) at Open Text, you will be responsible for ensuring the reliability, scalability, and performance of our cloud infrastructure. You will work closely with development and operations teams to design, implement, and maintain systems that are resilient and efficient.

• Design, implement, and manage Kubernetes clusters to ensure high availability and scalability.
• Utilize AWS services to build and maintain cloud infrastructure.
• Develop and maintain Helm charts for application deployment and management.
• Use Terraform to automate infrastructure provisioning and management.
• Monitor and optimize Windows and Linux-based systems to ensure optimal performance and reliability.
• Collaborate with development teams to ensure smooth deployment and operation of applications.
• Implement and maintain CI/CD pipelines to streamline development and deployment processes.
• Troubleshoot and resolve issues related to infrastructure and application performance.
• Participate in on-call rotations to provide 24/7 support for critical systems.

• Bachelor's degree in Computer Science, Engineering, or related field.
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana or ELK stack).
• Knowledge of scripting languages (e.g., Python, Bash).
• Cloud Security and Infrastructure Automation with general troubleshooting techniques.
• Strong experience with Kubernetes and container orchestration, working experience with CI/CD tools and practices.
• Proficiency in AWS services and cloud architecture.
• Expertise in Helm charts for Kubernetes application management.
• Solid understanding of Terraform for infrastructure as code.
• In-depth knowledge of Linux operating systems and system administration.
• Excellent communication, problem-solving skills and ability to work under pressure.
• AWS Certifications
• Previous experience in a Site Reliability Engineer or similar role.
• Understanding of FedRAMP or NIST Frameworks is nice to have

Open Text's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching Open Text's vibrant workplace.

At Open Text, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

$125,440 - $206,080;
Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.