Real Estate Loan Processor

Position Purpose

Responsible for providing clerical support for all mortgage loan processing activities. Receives, evaluates, and reviews all information necessary in preparing loans for underwriting and closing. Communicates loan status to all parties involved including buyer, seller, realtor, and title company representatives. Assists or refers members as necessary.

• Provides effective clerical support for all phases of mortgage loan activities.
• Reviews new loan applications.
• Prepares and issues conditional loan approvals for borrowers.
• Orders appraisals, credit reports, and title reports. Logs dollar amounts received and verifies employment, salary, assets, and liabilities.
• Resolves loan application problems. Assists loan officers and applicants in addressing credit report problems, low appraisals, low salary levels, and high debt ratios.
• Reviews information for completeness and accuracy. Clarifies missing or questionable information. Follows up with outside sources of outstanding documents. Ensures that all necessary items are available for underwriting. Tracks development of information to ensure compliance with underwriting guidelines. Resolves conditions of underwriting. Submits loans for final approval.
• Communicates status of loans to loan officer, buyer, seller, realtor, and title company.
• Prepares files for closing. Validates all loan information, orders homeowner's insurance and flood certification, and generates closing documents.
• Maintains professional business relationships with members, mortgage professionals and UCCU personnel.
• Resolves (or refers) member requests and problems promptly and courteously, answers questions regarding applications in the process of approval, and notifies members of additional information required.
• Maintains and conveys the Credit Union's professional reputation.
• Completes status reports and records promptly and accurately and keeps loan officers and management informed of area activities and of significant problems.
• Attends meetings as required.
• Maintains a professional, clean and well-kept appearance. Approaches job responsibilities and relationships with a positive attitude. Ensures that work area is clean, secure, and well maintained.
• Willing to cover absent Mortgage Loan personnel as required.
• Professionally cross-sell Credit Union services.
• Works a regular and predictable schedule.

• Reports, records, and all related documents are accurate, current, and submitted in a timely manner.
• Files are accurate, up-to-date and processed in a timely manner.
• Good business relations exist with members. Problems and questions are courteously and promptly resolved or referred.
• Good working relationships and coordination exist with area personnel and with management. Assistance and support are provided as needed. Management is properly informed.
• Loan processing functions are completed in accordance with established policies and procedures.
• The Credit Union's professional reputation is maintained and conveyed.

Education/Certification:

High school graduate or equivalent.

Required Knowledge:
Understanding and mastery of mortgage loan processing functions for all government and conventional lending programs as well as lot and construction loan programs.

Knowledge of mortgage related requirements, procedures, and underwriting criteria.

Experience

Required:

Two to four years of mortgage processing experience.

Skills/Abilities:
Excellent, verbal, written and public relations skills.

Efficient use of computer applications.

Able to learn quickly and work under pressure.

Able to analyze and process financial information.

Well organized.

• TALKING:
  Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• AVERAGE HEARING:
  Able to hear average or normal conversations and receive ordinary information.
• FINGER DEXTERITY:
  Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
• REPETITIVE MOTION:
  Movements frequently and regularly required using the wrists, hands, and/or fingers.
• AVERAGE VISUAL ABILITIES:
  Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.
• PHYSICAL STRENGTH:
  Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

• REASONING ABILITY:
  Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
• MATHEMATICS ABILITY:
  Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs.
• LANGUAGE ABILITY:
  Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
• Ability to write…