Veterinary Client Service Representative - Contingent

Veterinary Client Service Representative - Contingent

Apply for the Veterinary Client Service Representative - Contingent role at Med Vet
—a fast‑growing Emergency and Specialty veterinary provider with practices nationwide. Our mission is to deliver advanced medical treatments such as chemotherapy, radiation, cardiac ablations, glaucoma care, physical rehabilitation, dermatology, and more.

We thrive on our core values of Teamwork, Leadership, and Compassion. As a Client Service Representative (CSR) you will help create a positive Med Vet experience for our clients and patients.

• Greet and check‑in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports, and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

• Ability to remain composed in stressful and emotional situations.
• Excellent verbal and written communication skills.
• Excellent client service skills and phone etiquette.
• Attention to detail, self‑motivated, able to work both collaboratively and autonomously.
• Sense of urgency within a fast‑paced environment.
• Some flexibility with work hours and the ability to work additional hours when necessary.
• Critical thinking skills and ability to anticipate needs inter‑ and intra‑departmentally.
• General computer competency, including Microsoft Word and Excel.
• Previous experience in a veterinary setting (preferred).

• Strong career growth and personal development opportunities.
• Shift differentials and on‑call pay.
• Uniform allowance.

Med Vet is an equal opportunity employer. We are a drug‑free organization; employment is dependent upon passing a drug screen and background check. Med Vet does not accept unsolicited resumes from third‑party recruiters.