Medical Receptionist

Valley Women’s Health

WE DELIVER - Quality, Care, Convenience**

Here at Valley, we strive to provide outstanding health care to women of all ages. We are looking for an individual who is customer service driven with excellent problem solving skills. If you are seeking a rewarding position that will challenge you every day, this job is for you and we'd love to meet you!

Our reception team must be friendly, professional, outgoing, productive, proactive, and able to deal with stressful situations on the fly.

We are looking for a part‑time employee, with option for full‑time (Monday‑Friday with the days varying).

Due to the investment involved in training for this position, we ask for a minimum of a 1 year commitment to this position.

• Must be able to work 8 hour shifts between 7:30 am - 6:00 pm, Monday - Friday.
• Must be highly motivated and consistently contribute to a positive working environment.
• Must maintain a high quality and volume of answered phone calls and online chat messages.
• Welcomes visitors by greeting them, (in person/on phone/online chat), answers inquiries.
• Schedules appointments for multiple providers/locations with consistent accuracy.
• Understands billing policies and collects payments for services rendered.
• Updates and maintains all patient registration records, including insurance plan.
• Maintains multiple provider schedules between three offices.
• Directs all visitors to appropriate departments.
• Monitors and maintains office equipment.
• Maintains appearance of front reception area.
• Maintains HIPAA compliance.
• Prepares correspondence and documents.
• Provides general clerical and administrative support to all levels of professionals.
• Other duties as assigned.
• Contributes to team effort by accomplishing related goals, and making a consistent effort towards optimum daily productivity.

Experience preferred but not necessary. Spanish speaking also preferred, but not necessary.