Program Coordinator

Executive Director at Reach Out and Read Rhode Island

BACKGROUND

Reach Out and Read Rhode Island (RORRI) is a 501(c)(3) organization based in Providence, RI. Founded in 1999, RORRI partners with healthcare providers to integrate literacy into pediatric care by encouraging families to read aloud every day. Doctors provide a new book at every checkup from the first pediatric visit through age five, championing the positive effects of reading daily and engaging in other language-rich activities with young children.

Reading together promotes healthy brain development, furthers language acquisition, and helps families build meaningful bonds. RORRI serves almost 70 pediatric and family medicine sites across the state, providing up to 100,000 books each year.

Job Title: Program Coordinator

Reports to: Executive Director

Hours: 20 hours per week

The Program Coordinator is a field position that involves traveling throughout Rhode Island to visit all program sites, engage with staff, build and maintain relationships, assess program fidelity, and provide instruction and training to site staff and providers by connecting them with resources, training, and other administrative support.

• Visit participating medical sites in person annually and as needed to evaluate fidelity to the program and address any concerns.
• Collaborate with sites to support high‑quality implementation of the ROR model. Conduct meetings to assess adherence to the model, identify strengths to enhance engagement and support for families, identify opportunities to overcome barriers, and develop and monitor continuous quality improvement plans to help clinics achieve improvement goals.
• Continually track and document program data, using established tools and databases, and maintain accurate data within the myROR database.
• Monitor online training needs for site staff, including providers and non‑medical staff.
• Coordinate, support, and help ensure that sites complete their twice‑yearly progress reports on time. Identify, understand, and resolve barriers to accurate and timely completion.
• Review progress report data and use it to inform improvement plans, quality ratings, and clinics’ understanding of program performance.
• Keep the team informed of overall program health at partner sites, emphasizing special needs or other areas of support.
• Attend regular staff meetings and report observations “from the field” to inform and guide strategic decisions in support of the program.
• Coordinate site visits for donors and other unscheduled visits.
• Gather, analyze, and report data to support funding applications, partnership development, and advocacy activities.
• Communicate and prioritize site needs, help ensure book requests and deliveries are made promptly, and office stock is kept in an orderly manner.
• Develop a quarterly newsletter for sites.
• Assist with community and fundraising events 4‑6 events per year which may occur in the evening and weekend.
• Assist with book stocking, packing and delivering.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Additional functions and responsibilities may change or may be assigned.

• Must be a licensed driver with a car and good driving record.
• Excellent organizational habits with attention to detail.
• High‑level customer service skills, including active listening, empathy, and problem‑solving.
• Strong computer skills essential, including Microsoft Suite and the capacity to learn database functions, such as input and running reports.
• Ability to work independently with a flexible schedule.
• Self‑motivated with a strong sense of responsibility and accountability.
• Positive, open, nonjudgmental, and non‑patronizing demeanor.
• Preference:
  Physically able to lift and deliver 25‑pound boxes, and able to stock and organize books on shelves of varying height.

Additional details:
The Program Coordinator is a field position that requires in‑person facilitation. A flexible schedule that operates during pediatric and family medicine clinic hours is required. Events may require an occasional evening or weekend.

• Flexible schedule and comp time.
• 4 weeks paid vacation (including last week of December).
• 401(k) retirement savings plan.
• Mileage reimbursement.

Reach Out and Read Rhode Island is an equal opportunity employer and seeks to employ and assign the best‑qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

To apply: Email cover letter and resume to aimee

Location: East Providence, RI |
Salary: $55,744.00 – $91,956.80