Operations Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues—caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

The Operations Manager is a member of the Store Management team. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The role focuses on driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

• Lead others and work effectively with store crews
• Supervise, assign, and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement
• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

• Deductive reasoning ability, advanced analytical skills, and computer skills
• Advanced communication skills, leadership, supervision, and influencing skills
• Ability to work a full‑time flexible schedule, including some early morning, overnight, and weekend shifts, and to respond to urgent issues at the store when they arise

• Experience as a retail manager or supervisor

High School Diploma or Equivalent Preferred but Not Required.

Anticipated Weekly

Hours:

40
Time Type:
Full time
Pay Range: $21.00 - $35.00 per hour (base)

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and more, depending on eligibility

We anticipate the application window for this opening will close on: 03/17/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.